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Rachel Abbott

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TV Monitoring Strategies for City Public Information Offices

June 04 2013 by Rachel Abbott

TAMIO

Because we're founded and based in Houston, SnapStream is very excited to help sponsor the Texas Association of Municipal Information Officers (TAMIO) 2013 Annual Conference, being held June 6 and 7 in College Station, TX.

Lunch and Learn with SnapStream

TAMIO will bring together more than 100 public communicators from cities across Texas to exchange information and ideas. In support of TAMIO's mission, which addresses "the increasingly complex role of public information in municipal government," SnapStream is hosting a lunch presentation on Thursday, June 6.

TV Monitoring for City Government

One of the most critical responsibilities of any public information professional is media monitoring, which largely consists of tracking television news coverage.

But hey, for a small department, TV monitoring can consume a lot of your human resources, or eat up your budget with clipping services. That's where SnapStream's technology provides the best of both worlds.


city government TV monitoring

Serving Texas and Beyond

SnapStream is a self-managed platform that enables PIOs to search, clip, archive and respond to TV media coverage from their computer workstations. So ultimately, less time can be spent chasing mentions and more time can be devoted to media relations and other valuable activities.

Since 2007, our footprint has expanded from the City of Houston, the City of Austin and the City of Sugar Land, to numerous cities and federal agencies throughout the United States and Canada. At TAMIO, we are looking forward to engaging with our fellow Texans, to promote smart city management and efficient TV monitoring for all.

Does your state or region have a similar type of meetup? Let us know about it: sales@snapstream.com.

KAPIO 2013: Lunch & Learn with SnapStream

April 30 2013 by Rachel Abbott

 

KAPIO 2013

Lunch & Learn with SnapStream:

TV Monitoring Best Practices and Workflows for PIOs

Thursday, May 2, 11:45 a.m. - 1: 15 p.m.
Mike Lopez, Sales Engineer, SnapStream
Tom Erickson, Master Deputy, Johnson County Sheriff's Office

We are excited to support the Kansas Association of Public Information Officers (KAPIO) at their annual conference this week, as the platinum level sponsor. PIOs from across the state will be congregating to learn from one another's communities and organizations, focusing on takeaways from "real world PIO experiences."

We're joining the conversation with a real PIO, Master Deputy Tom Erickson, who is a real SnapStream user too. At the Johnson County Sheriff's Office (JCSO) in Olathe, KS, SnapStream's TV monitoring technology helps Erickson efficiently track and respond to important local media coverage.

 

SnapStream TV Search

SnapStream provides that extra set of eyes for the JCSO's small staff, with the speed and intelligence of TV search. But SnapStream is a great fit for organizations of all sizes. The City of Miami Police Department, the City of Greensboro, and the City of Austin all exemplify some of the best practices for smart city management, along with their streamlined workflows for media monitoring.

Our vision is to continually drive efficiency at city governments across the country, to empower them with reliable, easy-to-use technology.

Does your state have a regional conference for PIOs? We would love to share the best practices we've learned with you, too!

Reach out to sales@snapstream.com.

Join SnapStream at NAB 2013 next week!

April 04 2013 by Rachel Abbott

Enjoy More Ways to Monitor TV

Have TV Monitoring Your Way

NAB is next week! Meet with us to get a personalized demo of SnapStream's new cloud sharing technology, as well as an exclusive look at upcoming, unreleased features. See how easy it is to skip to a topic of interest with the new interactive transcript viewer; monitor TV on-the-go from your tablet; and watch live TV from the Web Player for Mac and PC.

Schedule a meeting with us in South Upper Hall SU4721 and you'll be entered to win a free flat-screen TV. How awesome is that?

Schedule a demo
Meet with us in South Upper Hall SU4721

SnapStream Speaker Series at NAB

LIVE from SnapStream's booth in South Upper Hall, SU4721

Developing the Journalists and Communicators of Tomorrow
Tuesday, April 9 at 2 p.m.
SnapStream's technology is helping students interactively study and analyze broadcast news like never before. Join the Technology Director of the School of Communication at Emerson College, Jonathan Satriale, to learn about the academic applications of SnapStream.
Trailblazers: Centralized TV Monitoring at the City of Austin
Wednesday, April 10 at 2 p.m.
The City of Austin is known for being technology-driven, and its city government is no exception. Join Keith Reeves, Station Manager for Austin's Channel 6, to learn how SnapStream efficiently provides TV recordings, transcripts and clips for PIOs across 35 departments citywide.
RSVP and we'll save you a seat!

Next up! Journalism Interactive at the University of Florida

February 06 2013 by Rachel Abbott

Journalism Interactive

Getting Interactive

Tomorrow SnapStream will be participating at Journalism Interactive 2013, a new conference focused on intertwining journalism education and digital media. Host of the second annual event, the University of Florida houses one of the top 10 journalism schools in the country.

Scholars, practitioners, teachers and students, from universities near and far, will congregate at Journalism Interactive to share their successful approaches for delivering journalism education in today's metamorphic media space.

 

Journalism Interactive

I graduated from UF's journalism school, so I'm filled with excitement about SnapStream's involvement with Journalism Interactive, which serves a tremendous purpose. It's admirable that this group of universities is taking an active role in seeking out new, influential technology and trends, and incorporating them into their curriculums.

Teaching Broadcast Journalism

Plain and simple, SnapStream provides universities with a new, digital platform for studying and teaching broadcast journalism:

  • With computer-based access to live and recorded television, professors can implement new teaching and research methods. Like at Emerson College, Graduate Journalism Professor Paul Niwa teaches students how to compare and contrast the coverage of a single news event across various outlets and networks.
  • By downloading transcripts and using the TV search feature, graduate students can count keywords and perform advanced content analysis.
  • Over time, universities will develop a searchable TV archive or library, which then becomes a valuable research tool and media resource.

Meet us in Gainesville

Are you going to be in Gainesville for Journalism Interactive? Let us know!

New in 5.8! Share TV clips everywhere with cloud sharing

January 02 2013 by Rachel Abbott

Share TV clips in the cloud

Search, play, clip and share. It's one of the most popular TV monitoring routines. In the newest release of SnapStream, we set out to perfect the "share" step, to improve the workflow of sending and receiving TV clips.

It's all about sharing in the cloud today, from Facebook photos to Google Docs. So yes, we jumped on the bandwagon, okay? We have embraced the cloud. We're proud of the cloud.

In 5.8, cloud sharing makes it easy to pass along TV clips to anyone, anywhere. It's particularly useful for sharing with non-SnapStream users or with colleagues located remotely. Here's how it works:


1. Find a clip to share

From the TV library, grab the clip you want to send. Click "Share Clip."

Share TV clips with cloud sharing

2. Add recipients

Who's it going to? Type in one or more email addresses, include a brief message, and hit send.

 

Add recipients

3. The clip enters the cloud

SnapStream kicks off some quick transcoding behind the scenes as it uploads the clip to its privately-hosted cloud. The upload will complete as fast as your Internet connection will allow.

Play clips from any device, anywhere.

4. Ding! It's ready

SnapStream delivers a simple email with a link to play. Since the clip lives happily in the cloud, no email attachments are involved. This nicely circumvents any worries about file size limits or spam filters; another reason why cloud sharing is so practical.

Click to play. No email attachments.

5. Watch clips anywhere

All clips play universally from any computer or mobile device: iPhones and iPads; Android phones and tablets; Windows Phones; Etch-a-Sketch* devices; Blackberry phones. Cloud sharing works seamlessly across all of these channels to deliver a true solution for portable, remote sharing. Closed captioning support varies by device.

* Only select models.

Watch TV clips anywhere, on any device

Want it? Get cloud sharing, free.

We love adding value to SnapStream, and passing it along to you. So we're making cloud sharing FREE for all enterprise users. Sharing is caring, so do it in the cloud.

Contact support to upgrade to 5.8 and to verify your eligibility.

Contact sales to get started with SnapStream.

SnapStream's Holiday Wish List

December 24 2012 by Rachel Abbott

We want toys!

Tech toys, that is. We, at SnapStream, have an obsession with shiny new gadgetry. And during the holiday season, our tech-lust gets extreme. Here's what's topping our collective wish list for this year.

1. Like in the movie Minority Report, Daniel F. wants to use hand gestures to control his computer, using the Leap Motion controller.

2. As a fan of Frank Gehry, Rakesh admires this photograph because it shows the famous architect putting his own creation through its paces. Who knew that Gehry designed and built desks earlier in his career?

3. Chris is fired up about getting an Induction Burner, so he can cook like an Iron Chef.

4. Wishing she could fly, Adrienne wants to soar above water with the Flyboard. (Check out the demonstration video!)

5. Nestor wants to run freely with these wireless earbuds.

6. Zack is all about the Book Book, which consolidates your iPhone and wallet, with a vintage touch.

7. Rob likes the Wasp Injector Knife, which can be used for diving, hunting or just attacking a watermelon.

8. Michael B. wants the blazing Asus gaming ultrabook, so he can play all the latest video games.

9. All Daniel M. wanted this year was a wireless mouse and keyboard... and he got it!

10. Because Gayan enjoys photography in his spare time, he's eyeing this really nice Canon camera.

11. If money were no object, Joel would splurge and get a monkey in a fitted winter coat. (Not sold in stores.)

12. Aaron fantasizes about commuting to work at SnapStream in the 2013 SRT Viper.

13. Nestor wants to give his iPhone the best protection with a gorilla glass case.

14. There's something about putting a pen to paper... or to a screen! Michael C. would kill for Wacom's interactive pen display.

15. Rachel wants to kick up her feet and let the Roomba take care of cleaning her apartment.

16. What Rene wants is legen—wait for it—dary! The official How I Met Your Mother suitjamas, in smooth grey silk. Totally work appropriate.

17. Josie's phone battery is always running low, so she wants some kind of external charger to make it last.

18. Rakesh also wants this magical unicorn mask, for unclear reasons. (He wants to make us laugh?)

What are you wishing for? From all of us at SnapStream, we wish you a happy, healthy holiday season and new year!

New! SnapStream 5.7 expands TV monitoring capabilities

November 30 2012 by Rachel Abbott

By human nature, we all love new things: The rush of adopting the latest technology. The smell of a new car. The opening night at the movies.

The excitement of a new release of SnapStream.

Today we're rolling out 5.7, which expands the scope of recording, searching and managing TV from your Web browser. Schedule your upgrade with our support team to gain access to these useful, new features:

1. Display search results by TV show

A new user-level setting allows you to auto-collapse search results by TV show, creating a macro view of all mentions. In this example, the results are collapsed by TV show, displaying an overview of where the search term Obama appears. Click the arrows to expand the results.

TV search results collapsed

Alternatively, you can opt to display the results in the expanded view, so it's easier to see every individual mention within every show. In this example, SnapStream drills into the first result, News Nation, to identify every mention of the search term Obama in that program.

TV search results expanded

2. Create a saved search filter

At the user level, save a default search filter to refine the displayed TV search results. For example, you could exclude clips or ShowSqueezed files from showing up in your searches. Combine any of SnapStream's search filters, such as DATE, CATEGORY, CHANNEL, TITLE, FILE TYPE, etc. See the help file for a complete list.

 

3. ShowSqueeze to a new format, QuickTime

In addition to the H.264 and WMV codecs, ShowSqueeze supports the QuickTime format (.mov). We recommend transcoding to reduce file sizes, which thereby increases archive depth.

4. Implement new Workflows

Since Workflows were first released in SnapStream 5.4, we have continued to add new, versatile options. In 5.7, we implemented the following:

New Triggers

ShowSqueeze Finished - Initiate a Workflow once a transcode completes.

Only When Run Manually - Create Workflows to run on demand, from the TV Library, as a series of saved actions.

New Filter

Clips - Create Workflows that only apply to files that are clips.

New Actions

Export Item - Export a copy of a TV file outside of SnapStream's environment, with the option to include or exclude closed captioning. For instance, export clips to a third-party transcoding application.

Transcode to QuickTime - As explained above in #3.

5. Schedule time-based guide recordings

In 5.7, we introduce a new alternative for recording multiple segments of a channel, throughout the day. Once you select the time period and the channel desired, SnapStream will display all of the upcoming programs to be recorded during that time, in relation to the latest program guide data.

Here's a time-based guide recording on CNN from 12 a.m. to 12 p.m.

Create time-based guide recordings

6. Receive emails out of the box

In 5.7, SnapStream.net takes over all email service responsibilities, to remove the administrative step of setting up SMTP. Important features like TV Alerts and system notifications work without any pre-configuration.

SnapStream.net email service

7. Play out SDI with new, improved controls

Manage SDI playout with controls to pause, seek and stop. Edit the playlist to remove or reorder recordings.

 

Ready to get started?

Contact sales@snapstream.com or 1-877-762-7787.

Ready to upgrade to 5.7?

Contact support@snapstream.com or 1-877-696-3674.

 

Re-purposing TV content in today's clip culture

November 07 2012 by Rachel Abbott

Because TV is our world, we are very excited to exhibit at Content and Communications World, November 14 - 15, at booth #856.

SnapStream enables TV show creatives to easily search TV and incorporate TV clips into their programs. Shows like The Soup, The Daily Show with Jon Stewart and The Colbert Report all tap into SnapStream's endless supply of up-to-the-minute pop culture and news clips.

This is the time we live in: the "clip culture."

Video clips are suddenly everywhere. They have jumped from the Internet and splattered all over TV. Talk shows, entertainment/comedy shows and even hard-hitting news programs have all added TV clips into the mix of writing and production.


How do they do it?

SnapStream provides broadcasters with the TV recording and search technology to reliably capture and re-purpose TV content.

You have The View re-broadcasting and commenting about what was said on Fox News; CNN reporting on a skit from Saturday Night Live; and E! News recapping Jersey Shore and all the latest episodes of reality TV.

Because of how easy it is to create a TV clip and play out to SDI, all of these shows have embraced the clip culture. And we have to admit, we think it's pretty cool how the landscape of TV is changing before our eyes.

With fair use, The Daily Show (and all shows) can embed and comment on any content, from any network. So now, TV is this amazingly interconnected ecosystem. Does it remind of you something? (The Web!)

In short, we love supporting and cultivating this fresh new format of TV, so please join us at CCW in New York City next week:

Make an appointment with SnapStream >>

We will demonstrate the core features for TV and film production:

 

 

Cultivating a proactive approach to TV monitoring in Canadian government

October 31 2012 by Rachel Abbott

Since SnapStream is headed to Ottawa for GTEC next week, let's take a look at how government agencies can operate proactively when it comes to media relations.

In the spirit of parliamentary democracy, the Government of Canada recognizes the importance of journalists in providing the public with news and information, according to its Communications Policy. Therefore, all institutions are required to:

  • Cultivate proactive relations with the media.
  • Operate and respond effectively in a 24-hour media environment.
  • Reach and inform the media on issues of importance to decision-makers and the public, even on short notice.

How can institutions work to meet these objectives?

Monitoring the television media (and really, all forms of media) is the first step in opening the lines of communication. If the organization doesn't have its ears open or its antennas up, then it can't effectively respond to or inform the public (via the media).

In alignment with the need to respond to the media quickly, entities like The Royal Canadian Mounted Police have adopted SnapStream at many of their branches. Notably, SnapStream is also widely deployed in various aspects of the U.S. government, because it provides the following abilities:

Plain and simple, SnapStream's core features deliver government officials with the most practical, reliable solution for managing the media, and managing it better. So folks, this is why we are going to GTEC Nov. 6 - 7: to help spread the aid of our technology across Canada.

Schedule an appointment with us at booth 1112

or drop by to discuss your TV monitoring goals at your convenience. Reference the map below so you know where to find us!

New release! SnapStream 5.6 has arrived.

October 12 2012 by Rachel Abbott

In the newest release of SnapStream, we added new features and made core improvements to deliver the strongest and most reliable TV search experience, yet.

+ We added muscle to our Mac version.

The Web Player for Mac supports viewing of in-progress TV recordings, which is a game-changer for TV monitoring on OS X.

+ We added more options for Workflows.

You can delay tasks, like ShowSqueeze, to occur a certain number of days later. This is what we call a new trigger in Workflows.

+ We remodeled the TV Library.

You can sort recordings by date and channel to locate and play the content you want much faster.

+ We improved how you set Recording Priorities.

You can drag and drop your job priorities on the fly, to make quick changes.

+ We made things more speedy, in general.

Enjoy faster page loads and fewer clicks to get to your common tasks.

+ We make it easy to upgrade.

Contact SnapStream's expert support team to schedule your upgrade to 5.6. See what else is new in version 5.

support@snapstream.com
+1 (877) 696-3674

+ We love new users.

Contact our Sales Engineers to get started with SnapStream today.

sales@snapstream.com
+1 (877) 762-7787

What is SnapStream? There's an unlimited amount of video content out there: 24/7 news channels, breaking news events, sports, talk shows, awards galas, entertainment shows, and so much more.

SnapStream makes a real-time news and media search engine that makes it fast and easy to find the video moments that support our customers telling great stories.

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