SnapStream Blog

Feature Friday: Emily Rutledge

December 17 2021 by Bethany Goldson

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Hey SnapStream Fam! Here at SnapStream, our people are everything and we like to show them off. This week, we'd like to introduce you to our incredible Team Lead for Customer Success, Emily!

How did you find SnapStream?

Funny story! A previous coworker of mine was interviewing for the role and ultimately took another route - but not before she put me in touch with the hiring manager. There were so many little things that just clicked throughout my interview process and I knew SnapStream was the right place for me. Turns out, the previous coworker who initially took another route recently joined my team here! It's funny how life works out sometimes.

What is your role here?

I was hired into the role of Sr. Customer Success Manager and I was recently promoted to lead our Customer Success team! I really love diving in with our customers and learning more about how they use their system to capture and share the moments most important to them. Our Customer Success team is also responsible for implementation, onboarding, training, driving value/engagement and really being the quarterback and voice for our customers here on the SnapStream side.

How have you grown with SnapStream?

I think a better question is how haven't I grown! I started in April 2021 and I continue to learn something new about our company, customers and the industry every single day. Our company values at SnapStream also definitely contribute to the growth mentality I've come to love here. While they all resonate with me, my current favorite is 'Experiment Without Fear.' It helps to remind me that if something doesn’t work out like we thought it would, it’s ok to pivot and try a different approach.

What is your favorite thing about SnapStream?

My favorite thing about SnapStream are the people - my coworkers and customers. One thing that was very obvious to me early on at SnapStream is the dedication to our customers and their experience with not only our product but our people as well. I get to work with really smart, kind and collaborative people each and every day working towards the same mission, and it feels good!

What do you like to do when you aren't at SnapStream?

My family and I like to see live music, hike, garden, travel, cook, play video games and play outside in our neighborhood. I personally like to read and watch TV shows/movies in my downtime. I also love to make clay earrings when I have some free time and am feeling creative! I just got my first cross-stitch kit, so we'll see how that goes.

Feature Friday: Amy Vara

November 30 2021 by Bethany Goldson

Wassup SnapStreamers, it's time for Feature Friday! Here at SnapStream, our people are everything and we like to show them off. This week, we'd like to introduce you to our demand generation manager, Amy! 

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How did you find SnapStream?

The Houston tech scene is a pretty tight-knit group, so I had been aware of SnapStream for many years as I knew some former colleagues who had worked here in the past. I was formally introduced to SnapStream by my marketing mentor about a year ago. We kept the lines of communication open, and when the time was right, I made the move to join SnapStream's marketing team.

What is your role here?

My title is Demand Generation Manager, which covers a wide range of functions, but digital marketing is a key component of my role. This includes driving people to our website through online advertising (you know, those ads that follow you around the internet because you visited a website) and paid social (seeing ads on Twitter or LinkedIn because you fit a certain profile on your social media platform), or content syndication (making sure the awesome blogs, videos, ebooks, and webinars that Kevin Johnson and Sara Eck create are seen by our target market). I also cover Hubspot administration and marketing operations/analytics to understand what's contributing to the sales pipeline and how. 

How have you grown with SnapStream? 

I'm learning a lot about advertising on social media platforms. In other companies, while social was part of my overall marketing strategy, it was generally executed by another team member or an agency. You can read all the best practices or Twitter Flight School or LinkedIn Learning, but when you get hands-on experience with campaigns, it highlights how some things really work or really don't. I like that one of SnapStream's core values is Experiment Without Fear so that we can try new things to engage and attract followers.

What is your favorite thing about SnapStream? 

SnapStream works hard to foster a culture that is thriving as a remote-first organization. Monthly all-hands meetings help keep employees connected to our core business goals and values. The Slack channels devoted to dogs, food & drink, and random thoughts about NFTs or cryptocurrency, as well as Donut-Friends, help you get to know coworkers you may not normally encounter in your everyday workday. 

What do you like to do when you aren't at SnapStream? 

Spending time with my husband, Felix, is at the top of my list. We like to cook and are always trying new things. He's been on a French cooking streak lately, so it's been hard for me to keep up! When we're not cooking, we like to travel, take in a baseball game, go to the movies (is that still a thing?), nerd out on technology stuff, and occasionally attend live theater. Our favorite musical is Jersey Boys, and we see A Christmas Carol every December. 

Feature Friday: Fred Arters

October 29 2021 by Bethany Goldson

Hey world, it's time for feature Friday! Here at SnapStream, our people are everything and we like to show them off. This week, we'd like to introduce you to our engineering lead, Fred!

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How did you find SnapStream?

I found SnapStream on Indeed while searching for full-time remote positions. The listing caught my eye because the logo was made out of Legos and I immediately thought... I fit in a company that would do that!

What is your role here?

I've held several roles in the past 6 months, though my primary position has remained as Senior Software Engineer. Additionally I have been given the opportunity to act as the team lead for our Wyld Stallyns development team. I've had the great opportunity to be an acting member of the SnapStream product team where I hope to contribute to the future of SnapStream in a very material way.

How have you grown with SnapStream?

Over the past six months, I have learned a lot about the Amazon Web Services ecosystem as working on publicly available products and services has not been a part of my prior experience. Coming from previous jobs where I was much more insulated as an engineer, I've learned a great deal about the ins and outs of product development while spending part of my time on our product team. SnapStream has definitely provided me opportunities to learn many new things.

What is your favorite thing about SnapStream?

When I was going through the interview process, one of the most attractive aspects was the intentionality and focus on culture and personal interactivity. While in some ways it has been a challenge to enter into an established company with many existing working relationships, I have been made to feel welcomed and it is still one of the things I appreciate about the company the most.

What do you like to do when you aren't at SnapStream?

When I am not at SnapStream, I like to spend time with my family. My 5 kids all play music at different levels and as they have learned, I too continue to learn to play music with them. I have also infected them all with a love for pc gaming, which is not good for my budget but great for shared interest - my girls pretty much only play games with horses in them. I also love quality time with my wife, hiking, going to music festivals and reading.

Feature Friday: Sarah Eck

September 24 2021 by Bethany Goldson

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Well, hello there! Here at SnapStream, our people are everything and we like to show them off. This week, we'd like to introduce you to our leader of the Fantastic Four marketing team, Sarah:

How did you find SnapStream?

A former colleague of mine - who is also a dear friend - is based in Houston and introduced me to Rakesh. My degree is in journalism and I've always been a huge nerd for news and media, so I was excited to find an organization focused on that space.

What is your role here?

One of marketing's chief roles is to keep a pulse on what motivates our customers and prospects and to be a voice within the organization for how we can find new ways to make our customer's lives better and forge deeper connections with them. As VP of Marketing, I'm a champion for the SnapStream brand across all our channels to ensure we are connecting with the right customers to continue to grow the business. I also make sure my rock star team is enabled, empowered, and free of roadblocks so they can do their best work.

How have you grown with SnapStream?

What's crazy is that I've only been here for 9 months, but I feel like we've covered so much ground in that time. I learn new things from my team every day, and am definitely stronger in demand generation, data analysis, web development, and video production than ever. Plus I've gained a deep appreciation for what news and media professionals face in trying to grab audience share and engagement in the current environment. SnapStream has also afforded me the opportunity to roll up my sleeves and really dig into what it takes to be a digital publisher with a small team trying to create great content at scale.

What is your favorite thing about SnapStream?

Everyone probably says this - we have awesome people here. We're a smart, funny, eclectic, resourceful bunch. And even though I'm based in Dallas and don't get to see teammates in person very often, I still feel connected to everyone.

What do you like to do when you aren't at SnapStream?

Hobbies became a memory once my twin boys were born 4.5 years ago. When I'm not working, you can usually find me outside with the kiddos, my husband, and our greyhound Rufus. Given a few minutes to myself, I love to do crossword puzzles and read. And once my sons are a bit older, I hope to get back to my main passion - dance.

Feature Friday: Rhetta Bobo

July 30 2021 by Bethany Goldson

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Howdy! Here at SnapStream, our people are everything and we like to show them off. This week, we'd like to introduce you to our customer experience mastermind, Rhetta:

How did you find SnapStream?

A former colleague reached out to me about the opportunity to establish a customer success program here at SnapStream.  Once I met the team here, I knew I'd found my "tribe".  Building a CSM program has been such a rewarding experience.  My passion is taking care of customers and helping them tell stories using our product.

What is your role here?

Director of Customer Experience

How have you grown with SnapStream?

Heck yea, by leaps and bounds! There are so many exciting ways to interact with our customer base.  We're constantly seeking new and innovative ways to increase engagement, drive product value and provide amazing customer experiences.

What is your favorite thing about SnapStream?

100% the people and company culture. I joined the company during the pandemic and wondered if I would be able to make meaningful connections working remotely.  SnapStream made it easy to climb aboard and join the team that I now consider my work family. It's like going to work every day and getting to work with the cool kids. How cool is that!

What do you like to do when you aren't at SnapStream?

I love to read.  Any genre will work as long as the characters are richly developed and the plot is complex and multi-layered.  When I'm not reading you can catch me spending time with my grandgirlz, the dynamic duo, Kai (4) and Kensley (3 months).

Feature Friday: Pete Hollmer

June 25 2021 by Bethany Goldson

Wassup y'all? Here at SnapStream, our people are everything and we like to show them off. This week, we'd like to introduce you to our engineering ringmaster, Pete:

How did you find SnapStream?

I had just signed a job offer to work elsewhere when a former coworker connected me with the previous head of engineering here at SnapStream. I came in and toured our office (back when we had one) and really enjoyed meeting the team. A few months later, it was clear that the job I'd taken wasn't a long-term fit for me. I dug up the original email I had and restarted the conversation with SnapStream. That was over five years ago!

What is your role here?

I've had a few roles over the years. I was initially hired as a Senior QA Engineer and wound up managing the department. Last winter I was given the opportunity to step up to managing an entire development team, and I accepted it. I now manage the engineering team responsible for the care of our SnapStream product.

How have you grown with SnapStream?

I've grown from an individual contributor focused on my own work to being responsible for a department to now having a hand in guiding the future of the product and our customers. Additionally, I've gotten married, had a child, and bought a house all while working at SnapStream.

What is your favorite thing about SnapStream?

The people. I've been through natural disasters, successful launches, and even the COVID plague with the team here since 2016. We've supported each other through it all, and I'm so proud of how much we've grown as it has happened.

What do you like to do when you aren't at SnapStream?

I can often be spotted chasing a mildly feral toddler named Thea around various museums and the zoo. When not wrangling Thea, my wife and I enjoy cooking, entertaining friends, and we've recently started trying new restaurants again.

Feature Friday: Bethany Goldson

November 06 2020 by Bethany Goldson

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Are there corgis on that dress?

 

Happy Feature Friday! Meet our top bird lover, Bethany:

How did you find SnapStream?

I had just returned to Texas after receiving my Master's degree in San Francisco. I knew I wanted to be back home in Texas, but was hoping to find work at a company with the fun tech culture that I saw on the west coast. Finding a company that supported a healthy work/life balance was important to me because I fill my evenings and weekends with creative pursuits. I saw SnapStream's listing for an Office Assistant on Indeed, and I immediately knew this was the place for me. I actually wore a dress with corgis on it for my interview because I figured, "Why not? This group is fun, they'll appreciate it". Turns out that Chelsea, our HR Manager, also loves corgis. I'm pretty sure I was hired just because of the dress.

What is your role here?

Human Resources Assistant.

How have you grown with SnapStream?

Well, first I've learned how to build a lot of Ikea furniture! On a more serious note, I've gone through a lot of personal growth. I really didn't have a clear career path when I came out of grad school, but one has organically formed since I started here at SnapStream. I recently transitioned into my current HR position, which is something I never foresaw. Working in HR is a constant exercise in emotional intelligence, so I feel that I've learned how to work not only with people better, but with myself as well.

What is your favorite thing about SnapStream?

Definitely the people. There is always someone to talk to and some sort of hilarious banter happening, whether on Slack, Zoom, or in-person, and I feel incredibly lucky that it's my job to talk to them everyday! Second, my personal experience with growth within the company has been extremely positive. When COVID-19 began, I truly feel like SnapStream put the safety of us employees first and continues to make sure we are taken care of while working from home. I switched over to HR at the beginning of the pandemic since there wasn't much of an office to assist. I'm incredibly grateful that SnapStream offered me opportunity during such a crazy time.

What do you like to do when you aren't at SnapStream?

I'm obsessed with corgis and parrots - my corgi's names are Babka and Kaiser, and I have a cockatiel named Corgi. I sing classically and teach voice outside of the office and love a good cup of earl grey. Hobbies include reading (especially philosophy and historical fiction), cross stitching and playing Among Us.

Feature Friday: Chris Winton

October 30 2020 by Bethany Goldson

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Chris visiting NASA for our Houston scavenger hunt in 2015 - he won the most points!

 

Well hello y'all, it's Feature Friday! Meet one of our awesome engineers, Chris:

How did you find SnapStream?

When I first found SnapStream, I didn’t know it was SnapStream. I was using SnapStream’s CouchVille offering which was a TV listing service that I used for my MythTV box (a free open source DVR). I later found SnapStream going through the list of best places to work in Houston while looking for a new job.

What is your role here?

Senior Software Engineer. I’ve worked on a lot of different parts of the product, but the biggest ones would probably have to be the cloud version and supporting website as well as frame accurate clipping.

How have you grown with SnapStream?

I think my communication skills have improved quite a bit, as well as just having a better understanding of how things work. I’ve also come to appreciate Windows a lot more from a server/IT perspective as well as coming to like C#.

What is your favorite thing about SnapStream?

We're a laid-back company with talented people that actually care about the product we're producing.

What do you like to do when you aren’t at SnapStream?

I like to play video games, go shooting, work on my vehicles, and doing various other computer nerdery.

 

Feature Friday: Daryl Paid

October 23 2020 by Bethany Goldson

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Supporting the dog life! 

 

Welcome back to Feature Friday! Read about how Daryl rowed his way onto our support team:

How did you find SnapStream?

I found SnapStream one night when searching for IT jobs on Google. I was still in college at the time, so part-time work was my only option. I looked more into SnapStream through sites like Glassdoor and saw pictures of an awesome work environment and happy employees. I remember speaking to Chelsea (our HR Manager) over the phone and when I asked what I should wear for the interview, she told me to dress casually. I took it as business casual but when I entered the office I saw people in cargo shorts, sweat pants, and flip flops. I felt really overdressed!

What is your role here?

Staff Tech Support Engineer

How have you grown with SnapStream?

As far as height, I'm still the same!  In terms of work, it has been amazing and I am grateful to the managers for giving me a full-time job after graduating from college. I’ve learned a lot about our products and how intricate they are while working in Support. Paul (our Technical Customer Support Manager) and the rest of the Support team played a big role in my position. They took the time to teach me everything they knew and gave me tips and tricks on what to do in certain situations.

Kyle ( our Platform Engineer) also taught me a lot when I was working in IT. Whether it was about networking, virtual machines, servers, or building IKEA furniture, he was great at describing how things function. I still apply what he taught me to my current role as well as outside of work

What is your favorite thing about SnapStream?

Besides the awesome employees, the stocked up fridge and pantry (pre-covid), get-togethers (now virtually), and randomness in general, one of my favorite things about SnapStream is our fitness challenge. It’s fun competing with other employees on who can get the most points, plus we get Amazon Gift Cards every 100 points!

What do you like to do when you aren’t at SnapStream?

I like to hang out with friends, play games, and annoy my dogs. I enjoy weight lifting and recently got into rowing. I also like to binge-watch Hallmark Christmas movies.

Feature Friday: Patrick Conway

October 16 2020 by Bethany Goldson

Patrick

My milkshake brings all the bugs to the yard...

 

Happy Feature Friday! Get to know an incredible member of our QA team, Patrick:

How did you find SnapStream?

I found SnapStream while I was still living in Madison, Wisconsin. I was looking for something new and exciting and I had lived in Houston before, so I started looking for jobs in the area. SnapStream was on the top of the list because the product seemed really cool and the culture aligned with what I was going for. After applying, I had flown down to interview and had received an offer as I stepped off the plane in Madison. In the span of about 3 weeks I had put everything that could fit into my rusty Buick, gave away or donated everything that couldn’t fit, and started the move to Houston. I did a week-long tour of the U.S. on my way down before finally getting into Houston the day before I started.

What is your role here?

I work as a Lead Quality Assurance Engineer. I’ve been with SnapStream for 7 years.

How have you grown with SnapStream?

In QA, I’m always exposed to new technology as we develop it. I’ve learned a great deal about video standards and how it’s transmitted, closed captions, networking, cloud systems, and so much more. I tend to get a lot of crash courses in many different things due to the nature of testing. Also, due to Slack debates, I’ve seemingly formed a strong opinion of what constitutes a sandwich.

What is your favorite thing about SnapStream?

It has to be the people and culture. Everyone is easy to work with and there aren't layers of bureaucracy that you need to go through to get something done. It’s a fun place to work at with unique challenges that you wouldn’t really encounter in other jobs.

What do you like to do when you aren’t at SnapStream?

I watch a lot of sports (Go Pack Go!) and play a lot of video games, with World of Warcraft and Rocket League being my mainstays. I can also be found raiding my wife’s library and reading books from time to time.

 

 

 

What is SnapStream? There's an unlimited amount of video content out there: 24/7 news channels, breaking news events, sports, talk shows, awards galas, entertainment shows, and so much more.

SnapStream makes a real-time news and media search engine that makes it fast and easy to find the video moments that support our customers telling great stories.

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