SnapStream Blog

Feature Friday: Sarah Eck

September 24 2021 by Bethany Goldson

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Well, hello there! Here at SnapStream, our people are everything and we like to show them off. This week, we'd like to introduce you to our leader of the Fantastic Four marketing team, Sarah:

How did you find SnapStream?

A former colleague of mine - who is also a dear friend - is based in Houston and introduced me to Rakesh. My degree is in journalism and I've always been a huge nerd for news and media, so I was excited to find an organization focused on that space.

What is your role here?

One of marketing's chief roles is to keep a pulse on what motivates our customers and prospects and to be a voice within the organization for how we can find new ways to make our customer's lives better and forge deeper connections with them. As VP of Marketing, I'm a champion for the SnapStream brand across all our channels to ensure we are connecting with the right customers to continue to grow the business. I also make sure my rock star team is enabled, empowered, and free of roadblocks so they can do their best work.

How have you grown with SnapStream?

What's crazy is that I've only been here for 9 months, but I feel like we've covered so much ground in that time. I learn new things from my team every day, and am definitely stronger in demand generation, data analysis, web development, and video production than ever. Plus I've gained a deep appreciation for what news and media professionals face in trying to grab audience share and engagement in the current environment. SnapStream has also afforded me the opportunity to roll up my sleeves and really dig into what it takes to be a digital publisher with a small team trying to create great content at scale.

What is your favorite thing about SnapStream?

Everyone probably says this - we have awesome people here. We're a smart, funny, eclectic, resourceful bunch. And even though I'm based in Dallas and don't get to see teammates in person very often, I still feel connected to everyone.

What do you like to do when you aren't at SnapStream?

Hobbies became a memory once my twin boys were born 4.5 years ago. When I'm not working, you can usually find me outside with the kiddos, my husband, and our greyhound Rufus. Given a few minutes to myself, I love to do crossword puzzles and read. And once my sons are a bit older, I hope to get back to my main passion - dance.

Feature Friday: Rhetta Bobo

July 30 2021 by Bethany Goldson

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Howdy! Here at SnapStream, our people are everything and we like to show them off. This week, we'd like to introduce you to our customer experience mastermind, Rhetta:

How did you find SnapStream?

A former colleague reached out to me about the opportunity to establish a customer success program here at SnapStream.  Once I met the team here, I knew I'd found my "tribe".  Building a CSM program has been such a rewarding experience.  My passion is taking care of customers and helping them tell stories using our product.

What is your role here?

Director of Customer Experience

How have you grown with SnapStream?

Heck yea, by leaps and bounds! There are so many exciting ways to interact with our customer base.  We're constantly seeking new and innovative ways to increase engagement, drive product value and provide amazing customer experiences.

What is your favorite thing about SnapStream?

100% the people and company culture. I joined the company during the pandemic and wondered if I would be able to make meaningful connections working remotely.  SnapStream made it easy to climb aboard and join the team that I now consider my work family. It's like going to work every day and getting to work with the cool kids. How cool is that!

What do you like to do when you aren't at SnapStream?

I love to read.  Any genre will work as long as the characters are richly developed and the plot is complex and multi-layered.  When I'm not reading you can catch me spending time with my grandgirlz, the dynamic duo, Kai (4) and Kensley (3 months).

Feature Friday: Pete Hollmer

June 25 2021 by Bethany Goldson

Wassup y'all? Here at SnapStream, our people are everything and we like to show them off. This week, we'd like to introduce you to our engineering ringmaster, Pete:

How did you find SnapStream?

I had just signed a job offer to work elsewhere when a former coworker connected me with the previous head of engineering here at SnapStream. I came in and toured our office (back when we had one) and really enjoyed meeting the team. A few months later, it was clear that the job I'd taken wasn't a long-term fit for me. I dug up the original email I had and restarted the conversation with SnapStream. That was over five years ago!

What is your role here?

I've had a few roles over the years. I was initially hired as a Senior QA Engineer and wound up managing the department. Last winter I was given the opportunity to step up to managing an entire development team, and I accepted it. I now manage the engineering team responsible for the care of our SnapStream product.

How have you grown with SnapStream?

I've grown from an individual contributor focused on my own work to being responsible for a department to now having a hand in guiding the future of the product and our customers. Additionally, I've gotten married, had a child, and bought a house all while working at SnapStream.

What is your favorite thing about SnapStream?

The people. I've been through natural disasters, successful launches, and even the COVID plague with the team here since 2016. We've supported each other through it all, and I'm so proud of how much we've grown as it has happened.

What do you like to do when you aren't at SnapStream?

I can often be spotted chasing a mildly feral toddler named Thea around various museums and the zoo. When not wrangling Thea, my wife and I enjoy cooking, entertaining friends, and we've recently started trying new restaurants again.

Feature Friday: Bethany Goldson

November 06 2020 by Bethany Goldson

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Are there corgis on that dress?

 

Happy Feature Friday! Meet our top bird lover, Bethany:

How did you find SnapStream?

I had just returned to Texas after receiving my Master's degree in San Francisco. I knew I wanted to be back home in Texas, but was hoping to find work at a company with the fun tech culture that I saw on the west coast. Finding a company that supported a healthy work/life balance was important to me because I fill my evenings and weekends with creative pursuits. I saw SnapStream's listing for an Office Assistant on Indeed, and I immediately knew this was the place for me. I actually wore a dress with corgis on it for my interview because I figured, "Why not? This group is fun, they'll appreciate it". Turns out that Chelsea, our HR Manager, also loves corgis. I'm pretty sure I was hired just because of the dress.

What is your role here?

Human Resources Assistant.

How have you grown with SnapStream?

Well, first I've learned how to build a lot of Ikea furniture! On a more serious note, I've gone through a lot of personal growth. I really didn't have a clear career path when I came out of grad school, but one has organically formed since I started here at SnapStream. I recently transitioned into my current HR position, which is something I never foresaw. Working in HR is a constant exercise in emotional intelligence, so I feel that I've learned how to work not only with people better, but with myself as well.

What is your favorite thing about SnapStream?

Definitely the people. There is always someone to talk to and some sort of hilarious banter happening, whether on Slack, Zoom, or in-person, and I feel incredibly lucky that it's my job to talk to them everyday! Second, my personal experience with growth within the company has been extremely positive. When COVID-19 began, I truly feel like SnapStream put the safety of us employees first and continues to make sure we are taken care of while working from home. I switched over to HR at the beginning of the pandemic since there wasn't much of an office to assist. I'm incredibly grateful that SnapStream offered me opportunity during such a crazy time.

What do you like to do when you aren't at SnapStream?

I'm obsessed with corgis and parrots - my corgi's names are Babka and Kaiser, and I have a cockatiel named Corgi. I sing classically and teach voice outside of the office and love a good cup of earl grey. Hobbies include reading (especially philosophy and historical fiction), cross stitching and playing Among Us.

Feature Friday: Chris Winton

October 30 2020 by Bethany Goldson

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Chris visiting NASA for our Houston scavenger hunt in 2015 - he won the most points!

 

Well hello y'all, it's Feature Friday! Meet one of our awesome engineers, Chris:

How did you find SnapStream?

When I first found SnapStream, I didn’t know it was SnapStream. I was using SnapStream’s CouchVille offering which was a TV listing service that I used for my MythTV box (a free open source DVR). I later found SnapStream going through the list of best places to work in Houston while looking for a new job.

What is your role here?

Senior Software Engineer. I’ve worked on a lot of different parts of the product, but the biggest ones would probably have to be the cloud version and supporting website as well as frame accurate clipping.

How have you grown with SnapStream?

I think my communication skills have improved quite a bit, as well as just having a better understanding of how things work. I’ve also come to appreciate Windows a lot more from a server/IT perspective as well as coming to like C#.

What is your favorite thing about SnapStream?

We're a laid-back company with talented people that actually care about the product we're producing.

What do you like to do when you aren’t at SnapStream?

I like to play video games, go shooting, work on my vehicles, and doing various other computer nerdery.

 

Feature Friday: Daryl Paid

October 23 2020 by Bethany Goldson

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Supporting the dog life! 

 

Welcome back to Feature Friday! Read about how Daryl rowed his way onto our support team:

How did you find SnapStream?

I found SnapStream one night when searching for IT jobs on Google. I was still in college at the time, so part-time work was my only option. I looked more into SnapStream through sites like Glassdoor and saw pictures of an awesome work environment and happy employees. I remember speaking to Chelsea (our HR Manager) over the phone and when I asked what I should wear for the interview, she told me to dress casually. I took it as business casual but when I entered the office I saw people in cargo shorts, sweat pants, and flip flops. I felt really overdressed!

What is your role here?

Staff Tech Support Engineer

How have you grown with SnapStream?

As far as height, I'm still the same!  In terms of work, it has been amazing and I am grateful to the managers for giving me a full-time job after graduating from college. I’ve learned a lot about our products and how intricate they are while working in Support. Paul (our Technical Customer Support Manager) and the rest of the Support team played a big role in my position. They took the time to teach me everything they knew and gave me tips and tricks on what to do in certain situations.

Kyle ( our Platform Engineer) also taught me a lot when I was working in IT. Whether it was about networking, virtual machines, servers, or building IKEA furniture, he was great at describing how things function. I still apply what he taught me to my current role as well as outside of work

What is your favorite thing about SnapStream?

Besides the awesome employees, the stocked up fridge and pantry (pre-covid), get-togethers (now virtually), and randomness in general, one of my favorite things about SnapStream is our fitness challenge. It’s fun competing with other employees on who can get the most points, plus we get Amazon Gift Cards every 100 points!

What do you like to do when you aren’t at SnapStream?

I like to hang out with friends, play games, and annoy my dogs. I enjoy weight lifting and recently got into rowing. I also like to binge-watch Hallmark Christmas movies.

Feature Friday: Patrick Conway

October 16 2020 by Bethany Goldson

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My milkshake brings all the bugs to the yard...

 

Happy Feature Friday! Get to know an incredible member of our QA team, Patrick:

How did you find SnapStream?

I found SnapStream while I was still living in Madison, Wisconsin. I was looking for something new and exciting and I had lived in Houston before, so I started looking for jobs in the area. SnapStream was on the top of the list because the product seemed really cool and the culture aligned with what I was going for. After applying, I had flown down to interview and had received an offer as I stepped off the plane in Madison. In the span of about 3 weeks I had put everything that could fit into my rusty Buick, gave away or donated everything that couldn’t fit, and started the move to Houston. I did a week-long tour of the U.S. on my way down before finally getting into Houston the day before I started.

What is your role here?

I work as a Lead Quality Assurance Engineer. I’ve been with SnapStream for 7 years.

How have you grown with SnapStream?

In QA, I’m always exposed to new technology as we develop it. I’ve learned a great deal about video standards and how it’s transmitted, closed captions, networking, cloud systems, and so much more. I tend to get a lot of crash courses in many different things due to the nature of testing. Also, due to Slack debates, I’ve seemingly formed a strong opinion of what constitutes a sandwich.

What is your favorite thing about SnapStream?

It has to be the people and culture. Everyone is easy to work with and there aren't layers of bureaucracy that you need to go through to get something done. It’s a fun place to work at with unique challenges that you wouldn’t really encounter in other jobs.

What do you like to do when you aren’t at SnapStream?

I watch a lot of sports (Go Pack Go!) and play a lot of video games, with World of Warcraft and Rocket League being my mainstays. I can also be found raiding my wife’s library and reading books from time to time.

 

 

 

Feature Friday: Jon Hertzing

October 09 2020 by Bethany Goldson

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When you'd rather be eating Dad's homemade pizza than taking a photo

 

Before we head off for the weekend, join us for another Feature Friday and get to know one of our incredible engineers, Jon:

How did you find SnapStream?

I met with some of the engineers at the University of Texas career fair in 2011. I had just finished talking with a recruiter at a different company and was headed to the next one on my list, which was downstairs in the auditorium. The SnapStream booth was right at the base of the stairs so I decided to go ahead and talk to one of the engineers. I found the product interesting and the engineer was very enthusiastic about it. I interviewed and was brought on as a junior engineer.

What is your role here?

Software Engineer

How have you grown with SnapStream?

I started as a junior engineer with basic web development knowledge. As the product grew, I was able to learn and work with a variety of languages and technologies beyond websites, like IOS, Android, and databases.

What is your favorite thing about SnapStream?

The company culture. SnapStream really tries to keep you happy. I’m able to work the hours I want to work, dress the way I want, and work where I want. If an emergency comes up or I’m not feeling well, the responses have always been “Ok feel better”, not “You need to finish this project”.

What do you like to do when you aren’t at SnapStream?

I like to spend time with my family. I play Dungeons and Dragons with friends a few times a month. I read lots of sci-fi and fantasy. I enjoy painting tabletop minis for DnD and other board games, and I love to cook, especially when it comes to baking bread and pizzas.

 

Feature Friday: Josie Munoz

October 02 2020 by Bethany Goldson

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Rocking some SnapStream swag: family style!

 

Woooo, it's Friday! Meet Josie, who has been with us for over 10 years: 

How did you find SnapStream?

Honestly, I had just graduated from college and was looking for job posts and opportunities. I found an opening at SnapStream on Craigslist in 2009. I looked into the company and back then, SnapStream had just transitioned from a consumer to an enterprise product. I thought the new enterprise product was a really cool idea and I wanted to be a part of it all!

What is your role here?

Accountant

How have you grown with SnapStream?

I’ve definitely grown alongside SnapStream. When I first started, the Accounting department was just an office full of papers without a lot of policies and procedures. I was just trying to get the bills paid! I began to work and create more processes as we received more customers and our accounting workflow has grown with the company. I have now been able to take accounting up a few notches and develop a focus on Finance, which includes developing a model for forecasting and working with management in making strategic decisions for the company.

What is your favorite thing about SnapStream?

The opportunity to make your position here your own. Once you find a need, you have the freedom to address it and figure out a solution. I also love the people! Besides being a casual and cool group, everyone here is so open to work and learn with you. We really grow alongside each other without competition.

What do you like to do when you aren’t at SnapStream?

My schedule is full of family time! I have a teenage daughter that keeps our schedule busy with cheer, volleyball, basketball and softball. My wild child toddler keeps us on our toes at all times and he's finally starting sports this year too. When I'm not being a sports mom, I love to spend time working on our little farm. We have some chickens, a mini pig, a goat, our dogs that help with all the animals, and a veggie garden in progress.

Feature Friday: An Dinh

September 25 2020 by Bethany Goldson

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Our support team gets the gold! 

 

Wassup, y'all know it's Feature Friday! Meet a golden member of our support team, An:

How did you find SnapStream?

A buddy of mine introduced me to the company and said, “Hey, this company fits your personality, you should apply”. I gave it a shot, and I’m glad to be here!

How have you grown with SnapStream?

SnapStream has been with me throughout my personal life, from the loss of my father to marriage and having kids! SnapStream is the first job where I’ve had insurance and been able to travel for work. It’s been a lot of firsts for me because I was an independent contractor before, it’s great to be an actual employee of a company. As far as career growth, I’ve gained a lot of technical skill especially in the arena of recording devices, AV, etc. I’ve learned how to support clients and how to be an effective ambassador for the company. I feel that I’ve grown to a place where I’ve had enough experience to be able to pass my knowledge onto other people. In support, we show up to a customer’s site to work with someone we have never met, and it’s usually their first time learning a product like ours. It’s important for our support team to be united so that we can provide customers with an actual representation of what it’s like to be our customer and use our product. We typically are at the customer’s site for two days, which is a short amount of time to show them who we are so, my goal is to leave them feeling like they've made the right choice. It’s been an awesome learning experience.

What is your role here?

Staff Tech Support Engineer

What is your favorite thing about SnapStream?

The ability to work with my team to solve problems. If you ask for help, someone is always there to have your back. Our support team is a very cohesive unit. The company has also always taken care of us. Even though we are currently working from home, our benefits have remained excellent and there’s always a personal touch to everything provided.

What do you like to do when you aren’t at SnapStream?

I mean, what don’t I like to do! I love building cars, camping, and going to the beach. I used to be an armorer and still do this occasionally in my spare time. I do a lot of dad stuff with my kids (who are 2 and 4 years old). We cycle together and we love to visit state parks.

What is SnapStream? There's an unlimited amount of video content out there: 24/7 news channels, breaking news events, sports, talk shows, awards galas, entertainment shows, and so much more.

SnapStream makes a real-time news and media search engine that makes it fast and easy to find the video moments that support our customers telling great stories.

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