SnapStream Blog

New SnapStream 8.0: Native HTML5 player means no more browser plug-ins (and more)

November 02 2016 by Sara Howard

A few of the highlights:

8.0 screenshot-1.png

Native HTML5 Player (H.264 TP & MP4)

Enjoy seamless playback with no browser plug-in needed for all your H.264 transport stream (TP) and MP4 recordings. "It just works" for anyone in your organization, and across all browsers and devices including:

  • Windows
  • Macs
  • iPads & iPhones
  • Google Chromebooks and
  • Android phones and tablets

FlatDevices - encoder-02.png

Using SnapStream without a browser plug-in is easy... you just need your recordings in H.264, which you get automatically with the SnapStream Encoder. If you are recording to MPEG-2 or MPEG-2 TP, learn how you can start recording in H.264.

Automatic MP4 Conversion

Access your transcode settings in the admin panel to toggle this feature. Once toggled on, all of your H.264 clips will automatically be converted to MP4.

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MP4 file format offers maximum compatibility with video editors (like Avid and Final Cut Pro and Adobe Premiere), social websites (such as Pinterest, Tumblr, Instagram, etc) & mobile devices. Export MP4s directly into your video editing software, or clip directly to MP4 for easy integration with iOS and Android.

Frame-accurate Clipping (H.264 MP4 Recordings)

We’re always working to improve our clipping performance, and we’re happy to announce frame-accurate clippings for MP4 recordings.

frame accurate clipping.png

Lineup Based Permissions

Want to allow certain users a more extensive library? Or are you concerned with restricting channel access (does everyone need to be watching ESPN...)? With SnapStream 8.0, you can ensure your users are only accessing the channels they need.

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Additional New Features:

  • Password reset functionality
  • Composite/S-video input support on the SnapStream Encoder
  • True full-screen experience
  • Playlist sorting
  • SnapStream Set-Top Box support.

Read the full release notes.

Schedule Upgrade to  8.0

(Usually 1 hour)

SnapStream's support team will perform the upgrade via a remote session.


For most users, you won’t need to uninstall and reinstall a new version of the SnapStream Web Player. Once your system admin upgrades your SnapStream to 8.0, your users will be ready to go.


Webinar: SnapStream 8.0

Wednesday, Nov 16th at 1pm



New SnapStream 7.2: Seamless Playback + Stronger Social Tools

August 16 2016 by Sara Howard

A few of the highlights:


Native HTML5 Playback
(H.264 - MP4 only)

Seamlessly watch MP4 video on any browser with our native HTML5 playback.This means no more installing or updating the SnapStream Web Player Plug-in and easier use of SnapStream throughout your organization. It just works in all modern browsers.



Facebook Improvements wow-reaction.gif

1. You can now get more stats on your Facebook TV clip uploads including; time viewed, autoplays, impressions, engagement rate, etc.


2. Navigate to the social dashboard and view reactions other than just “likes”.

3. Create custom video thumbnails. Upload your own image to summarize your video and get the most attention.


Upload longer GIFs and videos to Twitter

You can now upload up to 140 second TV clips natively to Twitter (the limit used to be 30 seconds). You can now you can upload 15MB GIFs directly from SnapStream (the limit used to be 5MB). Bigger, better, higher-resolution GIFs.


Closed Captioning with YouTube

Pump up your engagement via YouTube with closed captioning. With SnapStream 7.2, TV clips uploaded to YouTube are automatically transmitted with their corresponding closed captioning. This improves the SEO and accessibility of your YouTube videos.



Better, Faster, Stronger Workflows with ‘OR’ filtering.

OR’ filtering allows you to combine similar workflows, eliminating clutter and enhancing your workflow process. For example:



Plus many more updates...

Read the full release notes.

Schedule Upgrade to  7.2

(Usually 1 hour)

SnapStream's support team will perform the upgrade via a remote session.


For most users, you won’t need to uninstall and reinstall a new version of the SnapStream Web Player. Once your system admin upgrades your SnapStream to 7.2, your users will be ready to go.


Webinar: SnapStream 7.2

Wed. August 31 at 1pm CDT


Meet Team SnapStream - Eric in Customer Success

June 09 2016 by Eric Cohn

Hi Everyone!

My name is Eric and I'm the Customer Success Specialist here at SnapStream. What the heck is a Customer Success Specialist? Great question! It's my job to make sure your experience using the SnapStream software is amazing. I want to help you take full advantage of SnapStream's features to make your job finding, clipping and sharing television content as easy as possible.

I've had the opportunity to meet many of you, whether in person or by phone. If we haven't met yet, please consider dropping me a line at or by phone at (713)-554-4591. I'd love to chat with you!

We've created some really incredible resources to help you and your team take full advantage of the SnapStream software. I want to take this opportunity to share with you some of my favorites.

  • SnapStream Cheat Sheets are colorful, fun and full of useful information. Keep them on your desk for quick reference on how to use SnapStream's most powerful features. Our newest cheat sheet showing all of SnapStream keyboard shortcuts is below.

Keyboard Shortcut Cheat Sheet

  • We've created how-to pages for nearly all of the features of the SnapStream software. Our how-tos show you step-by-step instructions for each task with a picture of each step. Learn how to do everything from creating a GIF with meme text to cloud-sharing a clip to a colleague or friend. Click below to see our webplayer clipping how-to! 

How To Create a Clip from the Webplayer


  • Have a question about a specific feature of the SnapStream software? Odds are very good our SnapStream Help File has the answer you're looking for!

SnapStream Help File


  • Our engineers are always adding new features to SnapStream. Get a look at all of the newest features on the SnapStream Release Notes page. Did you know we recently added full iPad playback support for H.264 content in SnapStream, for instance? Click the image below to see all the great features added with each new release of the SnapStream software.


Still have a question? Don't hesitate to reach out to me at I can't wait to see all of the awesome ways you use SnapStream. What are you waiting for? Snap to it!



Eric Cohn - Customer Success Specialist, SnapStream


What is SnapStream? There's an unlimited amount of video content out there: 24/7 news channels, breaking news events, sports, talk shows, awards galas, entertainment shows, and so much more.

SnapStream makes a real-time news and media search engine that makes it fast and easy to find the video moments that support our customers telling great stories.

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