SnapStream Blog

It's Apple Announcement Day, and You Betchya We're Watching

October 04 2011 by Zack Price

It's that special time of year again at SnapStream. No, I don't mean Christmas, Flag Day, or even Talk Like a Pirate Day. I mean, Apple Product Announcement Day.

The Tradition

Going on three years now, we've celebrated in a very specific way.

The week before, with all of the scuttlebutt flying around the office, everyone carefully considers their position on each rumor so they can make their predictions.

Before the meeting, we take orders for Jimmy John's sandwiches and then fire up the big ol' conference room projector.

As the presentation starts, we lock in our final guesses for what will transpire. The wagers are only for in-office bragging rights, but still, if you get it right, that's six months of glory, until the next event.

Of course Apple doesn't live stream the actual video, so instead we pull up the live blog from Engadget, Mac Rumors or Gdgt. Those in the know will also bring a laptop or two and try to hit F5 quicker than the main machine, thus beating everyone else to the punch by four or five seconds. As the presentation goes on, we do our best Steve Jobs impression of how we're going to "love it" and about how "revolutionary it is." Here's hoping that Tim Cook rocks it Barnum-and-Bailey style and gives us a good circus.

Apple Announcement Day at SnapStream

So what do we expect for today? Well, there's even money on iPhone5 alone vs. iPhone5 + 4s getting announced. Sprint support seems to be a given. Other than that... it's all up in the air, we'll have to wait and see what happens.

If this sounds like a supersized DorkFest(TM), you're right... but it's also quite fun... and just another reason why I love working at SnapStream.

The Daily Show Sweeps the Emmys Nine Years in a Row

September 20 2011 by Rachel Abbott

At the 63rd Primetime Emmy Awards, The Daily Show with Jon Stewart added two more Emmy® statuettes to its category-sweeping collection. The Daily Show has an incredible winning streak to celebrate, going nine years strong for Outstanding Variety, Music or Comedy Series and earning its seventh all-time award for Outstanding Writing for a Variety, Music or Comedy Series. Kudos!

To date they've racked up 16 Emmys, and we can't help but feel warm fuzzies all over— knowing that the show's comedy writers use our TV search technology to make some of the funniest television around. They've produced a recipe for lasting success: artfully pruning TV clips, seasoning them with sharp wit and serving them straight up ridiculous, Stewart-style. And we just can't get enough.

No joke, we hoard episodes of The Daily Show around here, as much for lunch-break entertainment as for pure inspiration. Every time we watch, we're in awe of what they do, using our product in such a creative way. While SnapStream is incredibly easy-to-use for any average Joe, the writing process that takes place around the technical workflow cannot be taught in any of our user training sessions. These talented content creators bring TV search to life, mixing montages and clever jokes in ways you couldn't imagine.

Before going up on stage to accept each Emmy award on Sunday night, Jon Stewart notably bear-hugged Stephen Colbert both times. I couldn't help but smile. Little do most viewers know, The Colbert Report and The Daily Show not only share the same production company, but they also have a joint SnapStream Cluster. Stewart said, "We're acutely aware of how fortunate we are to win it once let alone many times."

SnapStream makes its official European debut with DVB-T and PAL! #IBC11

September 09 2011 by Rachel Abbott

Meet us at IBC! Hall 6, Stand 6.A06

Today is the day! At the 2011 International Broadcasting Convention, Europe's largest professional broadcast show, SnapStream will premiere its best-of-breed TV recording and search capabilities on the world's stage, Hall 6, Stand 6.A06. This is a highly anticipated moment by many, and I mean MANY. Every day, we receive messages from organizations all over the world, looking to enlist SnapStream to solve their TV monitoring problems (which include costly clipping services and traditional, subscription-based media monitoring services).

The international distinction, or technical hurdle, has long been the varying digital broadcast standards native to each country. For example: In the U.S. and Canada, it's ATSC. In Europe, it's DVB-T and PAL. We soon discovered it wasn't going to be a simple migration to transfer the complexity of SnapStream's architecture over to these foreign standards.

Digital broadcast standards

Luckily, our engineers are incredibly smart people! So it's in due course that our team is now on the ground in Amsterdam, showcasing the first prototype of our European TV monitoring technology. The new SnapStream adds support for PAL and early support for DVB-T. Subtitles and teletext searching will be incorporated into a subsequent release.

If you're at the Amsterdam RAI, Septemeber 9 - 13, you'll see up close how SnapStream enables organizations to record, log and search traditional TV (terrestrial, cable or satellite), all over the LAN.

Today, our powerful TV monitoring platform is used by hundreds of broadcasters, production studios, educators and governments across North America. Now, European organizations will soon be able to leverage SnapStream's robust capabilities:

- Record large amounts of TV, from 4 channels to 50 channels or... more!
- Archive an unlimited amount of TV shows with expandable storage
- Access TV over the LAN from any LAN connected PC with a web browser
- Perform real-time keyword searches of subtitles (where available)
- Easily create, download and e-mail TV clips
- Receive TV e-mail alerts of specific mentions
- Watch TV from any PC on the network
- Transcode TV files seamlessly and quickly to WMV and H.264 formats

If you're not going to be at the show, contact us to set up a Web demo and to glean additional information.

What the Mainstream Media Can Learn From Jon Stewart

September 06 2011 by Rakesh

The American Journalism Review writes about one of my favorite SnapStream customers: "What the Mainstream Media Can Learn From Jon Stewart"

Brooks Jackson, Annenberg Public Policy Center, University of Pennsylvania: "I am in awe of the ability of Stewart and however many people he has working for him to cull through the vast wasteland of cable TV and pick out the political actors at their most absurd..."

"Kidd Kraddick in the Morning" radio show entertains listeners with TV content (from SnapStream!)

September 02 2011 by Rakesh

A few weeks ago, I started noticing billboards around town (here in Houston) for a SnapStream customer, the Kidd Kraddick morning talk radio show:

After exchanging a few emails with their operations director, I got this update from them:

Over the past 2 years, SnapStream has become an invaluable resource to Kidd Kraddick in the Morning. Every single day we use SnapStream in several ways. With this program we are able to locate content that is specifically targeted at our demographic and use this content to entertain and inform our audience. On the video version of Kidd Kraddick in the Morning, KiddTV, commercial breaks are not full of boring infomercials or the same 4 songs your radio station plays, it is loaded with pop culture content from Entertainment Tonight, ENews and the late night talk shows to name a few. Without SnapStream the entertainment value of KiddTV and Kidd Kraddick in the Morning would not be at the high level it is today.

-Nick Adams
Director of KiddTV

Now I Know What it's Like to Work for a Real Company (SnapStream)

August 31 2011 by Alec

My summer here at SnapStream is coming to a close—so here’s a small reflection before I head off to college!

The weeks following my high school graduation and leading into my first real-world job (in the form of an internship at SnapStream) elicited tons of excitement—I was ready to apply my programming skills to real world problems in a real world application. However, there were a fair amount of nerves building as well as I had never programmed in a real world environment before. All of my previous programming ventures were personal projects in which the only person to whom I answered was myself. Anyway, I pushed past the nerves as they’re to be expected when trying anything different from the status quo. All that remained was the excitement, and looking back, SnapStream certainly didn’t disappoint. I learned more than I could have imagined this summer both in terms of work and software development experience.

I started the summer with another intern, Kevin, who just finished his freshman year at Rice University. I thought it was great to work a person in the same situation as I was so we could help each other out when needed. I was right about it being great to work with Kevin, but as it turns out, I definitely didn’t need him like I thought I might. My co-workers were happy to help if I had any questions. Communication with them was really easy too. I always felt like my opinion and input when discussing a bug or new feature was important and considered thoughtfully.

Along with their respect for my views both socially (as a real person, and not a car washing/shoe shining machine) and technically came what was probably my favorite part of the job. I was free to innovate and work things in my own way--I got a problem to solve and was allowed room to create my own solution. I felt like less of an intern, and more of a real developer on the team (granted I know far less than the real developers do). If I did run into trouble, however, I could easily approach the other developers. Likewise, any of my co-workers were there to provide feedback on the parts of the user interface I worked on.

As I mentioned earlier, I picked up an incredible amount of software development experience this summer. First, learning to work in a software project this large was great. My personal projects’ sizes naturally pale in comparison. In stride with working in a large software project, came working with code other than my own which is a completely different experience. I had to learn how the various pieces of the software fit together (complicated further by the new clustering features!) and how each piece was constructed. When working on a bug, I had to read through line by line to find out what was going on. In contrast, I can almost immediately jump to a certain portion of my personal projects that I believe to be suspect in order to diagnose a problem. This summer definitely gave me a good skill set to work in software other than my own.

Alec's handiwork in Microsoft Visual Studio

 

I’ve covered the general topics that I’ve learned this summer about working and software development, but in case anybody is curious I’ll list specific languages/tools I learned to use.

1. ASP.NET

2. T-SQL

3. jQuery / javascript

4. Visual Studio’s debugger, Firebug, chrome dev tools

That about sums it up! I want to thank everybody here at SnapStream for making my summer awesome because now “I know what it’s like to work for a real company”!

 

TV clipping / monitoring service VMS shuts down

August 29 2011 by Rakesh

Long-time TV clipping and monitoring service, VMS (video monitoring service) announced on Friday that they've shutdown their service as they file for bankruptcy (chapter 7, evidently). While their website is no longer working, the note on their site yesterday (Sunday Aug 28, 2011) read as follows:

The VMS Board with the input of qualified professionals have elected to close VMS.

Unfortunately almost all VMS personnel have been terminated effective today.

The decision has been made after exhaustively evaluating many different options and with sadness for our loyal staff and customers.

At some point in the very near future a Trustee will be appointed to liquidate VMS. We anticipate the trustee will make future communications with customers.

VMS thanks all customers for their loyal support.

My perspective, as the CEO and founder of SnapStream (a company that makes TV recording and search software used by many of the media monitoring companies out there today): As a member of the International Association of Broadcast Monitors, IABM, I had met a lot of execs from VMS over the years-- but none that still worked there this past Friday. Based on conversations I had with former VMS folks this morning, Friday's conclusion started with a big round of layoffs over a year ago. And since then, VMS had been trying to both cut costs and become profitable and they had been simultaneously trying to sell the company. VMS was one of the oldest companies in the TV monitoring and clipping business and as such, their cost structure was a lot higher than some of the companies that entered the market after them like Critical Mention and TV Eyes. I don't think VMS ever adapted to this new market reality-- for example, they still had 200 people in Kentucky that were manually reviewing lots of daily TV recordings and creating improved transcripts for them. Meanwhile, I think the market had moved on to "good enough" and cheaper services. Also, there were new options for recording and searching television (ie our product, SnapStream) that also ate into their customer base.

Also, I'd be remiss if I didn't mention that SnapStream provides an alternative for folks who want to put their finger on the pulse of television... so if your organization gets mentioned on television a lot, SnapStream might be the right fit for you. Contact us if you think we might be a fit.

More information on VMS's shutdown here on the O'Dwyer's blog. I'll continue to post updates as I hear about them.

Also, here's a search on twitter for mentions of "VMS" (warning, a lot of "false positives" in the search results... While it probably wasn't their biggest problem, VMS also had a search engine optimization (SEO) problem that went straight back to their name. 'VMS' or even 'video monitoring service' is about as non-unique of a name as they come!)

Are you monitoring the East Coast earthquake on TV?

August 24 2011 by Rachel Abbott

First of all, who knew the East Coast of the U.S. was prone to seismic activity? The last earthquake on record for the region was 1897!

When breaking news unfolds in a flash, SnapStream comes in extremely handy to rack up mentions about a particular topic. Boom, boom, boom. Today's rattling event is a prime example of our powerful TV search technology at work. In a matter of seconds, I pulled up 100+ hits and climbing for the keyword "earthquake," based on the local and national news channels recording at our office in Houston. (What you can record, is what you can search.)

How is your organization monitoring the East Coast quake? See examples of my TV search findings (click images to enlarge).

TV search results for east coast earthquake

East coast earthquake on TV news

East coast earthquake

P.S. To all of our customers and partners in the DC and NE area, we hope you're doing OK!

Field trip to the City of Sugar Land, TX

August 12 2011 by Rachel Abbott

You just watched that video, right? That was our very own Sam Houston, the Academy-award-winning actor we hired to document our field trip. Just kidding, Sam's actually our multi-talented inside salesman. (No joke, this boy can sing! Check out his vocals here.)

Now on to the outing! Not far from the metropolis of Houston lies a well-manicured city called Sugar Land, named righteously so for its rich history steeped in sugar cane. We recently visited Sugar Land's City Hall (only a 30-minute drive from our office) to get a real insider's view of the city government complex and of course, their extra sweet SnapStream setup!

We met with Brent Neeley, municipal television producer at the City of Sugar Land, who gave us a full tour through the facility, top to bottom. He has a cool job which involves capturing and broadcasting the city council meetings and proceedings onto the City of Sugar Land's local channel. Plus, Brent manages the entire TV monitoring operation for the city.

Brent keeps the SnapStream appliance powered up and protected in the temperature-controlled and key-padded server room (very secure). But, he accesses all of his TV recordings from his desktop PC upstairs over the LAN connection. Sugar Land has six analog tuners dedicated to recording the four major networks, the city's local network and a wildcard for ad hoc news needs.

Now, I won't sugarcoat it for you, this is what Sugar Land was working with before they switched to SnapStream in 2009.


While TiVo works great as a DVR for at-home use, it's just not brawny enough to accomplish the robust TV monitoring tasks of city-level operation. That's simply not what TiVo was created to do. Therefore, SnapStream has proven to be a valuable investment, saving the City time and money, as a product of increased efficiency in everyday workflows plus the increased reliability and confidence in the hardware platform itself.

Twitter, a credible source of TV news? Jon Stewart thinks not!

July 28 2011 by Rachel Abbott

What a simple TV search for "Twitter" can do to inspire a LOL three-minute segment on The Daily Show with Jon Stewart. Lots of talk show hosts can talk the talk (naturally), but Jon Stewart and his team really bring the goods—pumping in all kinds of TV news clips to irrefutably make a sharp-tongued point. Gotta love it! And for the record, @SnapStream is now following @LadyBigMac. Slightly confused? Just watch.

http://www.thedailyshow.com/watch/wed-july-27-2011/twitter-pundits

What is SnapStream? There's an unlimited amount of video content out there: 24/7 news channels, breaking news events, sports, talk shows, awards galas, entertainment shows, and so much more.

SnapStream makes a real-time news and media search engine that makes it fast and easy to find the video moments that support our customers telling great stories.

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