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Rachel Abbott

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10 Tips: Live-Tweeting Award Shows

February 11 2016 by Rachel Abbott

Who will win "best post" on Twitter & Facebook?

During the #Grammys and the #Oscars, who will win best post of the night on Twitter & Facebook?

That's really the big question (right up there with, is Leonardo DiCaprio finally going to win his first Oscar?)

Award show season is here, and people are using Twitter & Facebook as the primary sources to experience these events.

We've seen this through the eyes of our customers who are live-tweeting GIFs and clips from TV with SnapStream.

Best reaction of the night goes to...

A great example—during this year's Golden Globes, when Leo won best reaction of the night. (Not to mention, he won Best Actor in The Revenant. Let's really hope he gets that Oscar though!!)

Twitter went wild over the Vine / GIF of Leo "throwing shade" at Lady Gaga as she brushed past him. It was a nanosecond of a glance, but it blew up online and escalated into all kinds of #LEOVSGAGA memes.

If you weren't tuning into social, you missed out on some funny stuff. Not just, oh some funny sidebar conversation. You may have missed, really, the best moments of the entire show. Which brings us to the next point...

Twitter's no longer the "sidebar," it's the main event

After the 2015 VMAs, The New York Times reported viewership dropping to 9.8 million viewers. But it wasn't a fail. Not by any means. It was the most tweeted-about (nonsporting) event ever: 2.2 million people sent 21.4 million tweets. So, what does this tell us?

Come award show night, there's a huge opportunity for social media publishers / personalities to frame the conversation on Twitter & Facebook. How can you win the best post of the night?

Here's 10 tips for winning the most retweets & likes

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1. Ready your "war room"

  • Set up your social media war room for success. Order take-out. Stock up on energy drinks.
  • Get all hands on deck to live-tweet and post to Facebook for every big moment of the night (and the seemingly not-so-big moments, too.)
  • Write the official hashtag and all the A-list celebs @usernames for Twitter & Facebook on the white board in your conference room. Even though it's a live show, you'll be ready for anything.

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2. Social Content Strategy

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  • Tweets are shorter, more frequent posts.
  • The lifespan of engagement with content on Twitter is a flash in the pan.
  • Go with witty one-liners. Short bursts of information. Real time. Quick. (Comedians are naturals at this.)
  • Avoid "@" at the beginning of the tweet, so it's not a direct tweet.

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  • Use Facebook for storytelling (longer form posts and longer videos.)
  • Content is more evergreen / lasts longer.
  • Post next-day award show recaps, with a link to a full article or recap video about the big moments of the night.
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3. Watch TV for memes

  • Keep your eyes peeled for "GIF gold" — the most subtle moments make the best GIFs.
  • Look for quick glances, facial expressions & hand gestures. Imagine how they'll loop as a GIF.
  • Award shows are all about capturing the stars' reactions / interactions in the audience.
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4. Visual content wins

  • Pictures are worth 1000 words. Twitter only gives you 140 characters, so visuals add a lot.
  • Immersive content will always be more engaging than plain text.
  • Tweets with GIFS/photos get 313% more engagement (via Twitter).
  • Facebook posts with photos get 53% more likes than text posts (via Kissmetrics).

5. Upload native videos

  • Between April 2015 and November 2015, the amount of average daily video views on Facebook doubled from 4 billion video views per day to 8 billion (via TechCrunch).
  • We live in an autoplay world... Native videos autoplay and get the best engagement.
  • That's why SnapStream's integration with Twitter & Facebook uploads native video.
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6. Video + overlay text

  • Overlaying text on your videos is the winning formula to get lots of views and engagement.
  • Facebook lets you include an SRT file (transcript) with your video upload. SnapStream includes the closed captioning automatically with all video uploads to Facebook.
  • You can also overlay text in post production, which is how NowThis has achieved so much Facebook growth (see video example below). In May 2014 they had 1 million video views and as of May 2015, they grew to 200 million video views.
  • If you do this in your video publishing activities, you'll be ahead of the game.
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7. Use tags & hashtags

  • Every award show has a hashtag onscreen. Use it! Without it, your tweet or Facebook post might get lost in the mix.
  • SnapStream's auto-complete helps you tag the right handles and hashtags, similar to posting from Twitter or Facebook directly.
  • Tweets with #hashtags get 16% more retweets, because they get more visibility (via Twitter.)

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8. Be the first to post

  • Award shows are live events. Be ready to react quickly. You don't know what's going to happen.
  • Share TV moments as close to real-time as possible. There's a happy medium between fast & accurate.
  • Award shows are covered by many organizations, so you can frame the conversation by being the first to post or comment. (If you ain't first, you're last.)
  • The account @YrBFF was on the ball during the 2015 Grammys, altering the shadow behind Katy Perry to look like Left Shark. (Only critique is, no hashtag on the tweet!)

9. Have fun with it

  • Twitter is the new social water cooler. It's the place to joke around and poke fun.
  • Make your posts funny. Everyone loves a silly face. Everyone looks funny blinking. 2X or 3X the speed for an extra funny effect on loop.
  • Like when Miley Cyrus looked less than thrilled during Taylor Swift's "Shake it Off" at the VMAs.

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10. Make it a conversation

  • A lot of tweets and Facebook posts are one-way dialogues. Break through the noise by tagging others to make it a two-way conversation.
  • Direct reply to others. Have a real-time conversation.

Want to make awesome GIFs for Twitter?

Check out snapstream.com/socialtv to learn more.



New SnapStream 7.0: Social TV Dashboard & Web Interface

January 20 2016 by Rachel Abbott

version7.pngWe're starting 2016 with a bang, with all-new SnapStream 7.0!

New social TV dashboard (lots of Twitter and Facebook updates)

New web interface (phone & tablet friendly)

Upgrade to 7.0 (for current users)

Join webinar to see 7.0 (for anyone to check it out)

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Twitter & Facebook Improvements

Social TV Dashboard

Easily manage all your Twitter and Facebook posts in one place, with SnapStream’s new Social TV Dashboard.

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Approve Tweets and Facebook Posts

SnapStream’s built-in Queue is a new way for social media teams to control what content gets posted to Twitter and Facebook. From the Queue, designated team leaders can review the the post’s visuals, make edits to the text, and publish the post live. This approval workflow is completely optional by the way; you can customize it to fit your team’s structure.

For example:

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Set Permissions to Publish on Social

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Does your social team have an approval process? Or is it freestyle, all-you-can-Tweet?

Whatever your social media workflow, we make it easy to set user permissions for who can post to Twitter and Facebook, and in what capacity.

Give user groups as much or as little access as you’d like.

For example: Create a group for Interns and turn on Queue Tweets and Queue Facebook Posts, to hold all their outgoing content for approval.



Post Performance

“I don’t care how many Retweets or Likes we got!” said no one ever. Everyone wants to see their top performing posts. SnapStream keeps a track record of all posts and engagement on Twitter and Facebook. Sort by the most Likes, the most Retweets, the most Shares, etc.

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Cross-Post between Twitter & Facebook

Create your clip once, and cross-post native videos and screenshots between Facebook and Twitter, while still playing to the strengths of each platform. The text is editable, so you can switch up the message to play to your Twitter and Facebook audiences. Make sure to include the appropriate tags, handles and hashtags for either network (see below: new auto-complete helps with that.)

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Faster TV Clip Uploads

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Immediacy is important when you’re live-tweeting a TV show. Because as Ricky Bobby says, “if you ain’t first, you’re last.”

TV clip uploads to Twitter and Facebook are up to 50% faster in new SnapStream 7.0.

Facebook Video with Captions

We live in a world of autoplay videos. To get the best engagement on your Facebook video posts, it’s a best practice to include closed captions. This way, users can “watch” a video even while the audio is muted.

With SnapStream 7.0, TV clips posted to Facebook are automatically uploaded with closed captioning.

SnapStream TV Show with Captions → Facebook TV Clip with Captions

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Auto-Complete @usernames and #hashtags for Twitter

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Live-tweeting a TV show means using the right #hashtags and @usernames.

Auto-complete suggests Twitter @usernames and #hashtags to add into your tweets as you type, just like you’re used to.

For live-tweeting events—like presidential debates, award shows or sports—it helps you keep pace and confirms you’re tagging the right @usernames and the right #trending conversation.

 

 

 

 

Tagging and Auto-Complete for Facebook

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SnapStream’s auto-complete for Facebook posts ensures that your Facebook posts perform at their best.

Start typing @ + the name of the organization or person you want to tag and SnapStream will bring up the official Facebook Pages to tag in your post.

Like with Twitter, we pull this data directly from Facebook, so it’s similar to natively posting on Facebook.

 

 

 

 

 


New Web Interface

New Look, Same Functionality

Here are some looks at before/after screenshots, comparing SnapStream 6.x to SnapStream 7.0:

Welcome Screen

before
after
 
 

TV Library

before
after
 
 

Search Results

before
after
 
 

Web Player

before
after
 
 

Transcript & Tweets Tab

before
after
 
 

Program Guide

before
after
 
 

Recording Manager

before
after
 
 

Use SnapStream on Phones & Tablets

SnapStream’s new web interface is touch-friendly and designed to work on mobile, tablet, desktop or any screen in the universe. (In the lingo, our web interface is now responsive.)

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You can now use your mobile phone or tablet to search TV, create clips (by transcript), browse the program guide, schedule recordings and more. (Note: video playback requires the web browser plug-in, which only works on Mac and PC desktops.)

Native HTML5 Video Playback for H.264*

If you are recording or ShowSqueezing to H.264 and using Mac OS X, playback is faster and easier with our new native HTML5 video player. This means no more installing or updating the SnapStream Web Player Plug-in and easier use of SnapStream throughout your organization.

(* Limited to Safari on Mac OS X for H.264 and H.264 TP recordings)

GIFs in the SnapStream Library

“The world’s gone GIF crazy,” is a recent quote that we loveEmoji.png from Stephen Ziff, the Jacksonville Jaguars’ VP of Marketing and Digital Media. (He’s also a SnapStream user.)

Indeed, GIFs are everywhere… which is why GIFs are now part of SnapStream’s TV Library. GIFs are saved and catalogued exactly like TV shows and clips.

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GIFs are automatically saved in the Library. You can download, view, tweet or email any GIF. *Bonus* you can also search for GIFs, because we retain the closed captioning with every GIF created.

Improved TV Alerts and Smart Clips

Turn any TV Alert on or off, and keep ‘em saved for when you need them again.

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Smart Clips are also newly improved. They’re now more accurate and more tightly focused on alert keyword.

As a refresher, alerts can be set up as “Closed Captioning Search with Shared Smart Clips” and for every TV alert match:

1) SnapStream automatically creates a TV clip for you
2) Shares each TV clip online via SnapStream and
3) Embeds a link to the online mention in the SnapStream Alert email.

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This can be a powerful way to extend a SnapStream Alert and the corresponding TV mentions to someone outside your organization.

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Clip To Audio Files (WAV and MP3)

SnapStream has a new option for transcoding directly to audio files, WAV or MP3. No more multi-step process for all of our radio customers. Mark your clip in SnapStream, cut, and there you go… a WAV or MP3 file.

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Search by Local Channels

Use the new search filter channel:LOCAL to include or exclude local channels from your search results. Whether you want to hone in on localized news content or ignore it all together, that depends on you. We automatically group together all the local call signs in this search filter.

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Plus hundreds of improvements...

Read the full release notes here.

 


 

Schedule Upgrade to  7.0

Upgrades are usually 1 hour. SnapStream's support team will perform the upgrade in a remote session.

 

Upgrading has never been easier.  For most users on SnapStream 6.6, you won’t need to uninstall and reinstall a new version of the SnapStream Web Player. The 6.6 player and SnapStream 7.0 are compatible. So once your system admin does upgrade SnapStream to 7.0, your users will be ready to go.


 

Webinar: Learn New SnapStream 7.0

Tues. Jan. 26 at 1 pm EST

Thurs. Jan. 28 at 3 pm EST

SnapStream's 2015 in Numbers [Year in Review]

January 07 2016 by Rachel Abbott

In 2015, our customers searched TV 103,158,066 times using SnapStream

From a total library of 5,144,139 recordings.

Added up, that's the same number of miles from the Earth to the Sun, plus the entire population of Los Angeles.


SnapStream 2015 year in review


2015 was the year of Social TV and TV GIFs

So many amazing posts to Twitter & Facebook. Like these Top 5 TV Tweets with SnapStream.

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We doubled the number of SnapStream users

We trained each and every one of you, to help you become power users.


SnapStream 2015 year in review


We rolled out fresh, new ways to record TV

Like the 2 & 4 Channel SnapStream Express, starting at $499

 And SnapStream Cloud, Internet accessible from anywhere

On the software side, we turned out more than 1,300 new features and fixes.


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Most of all, we had fun doing it

We racked up 25 million steps doing 52 Workweek Hustle challenges on Fitbit.

We traveled to Las Vegas, Washington DC, New York City, Los Angeles, Clearwater, Syracuse, Stamford, Chicago, Dallas, Ottawa, Jacksonville, and so many other places.

We wished Jon Stewart farewell from The Daily Show.
And gave special thanks to his team for being early customers of SnapStream since 2009.


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And it's ALL thanks to Y'ALL!

Thank you for being valued customers to SnapStream. Happy TV searching in 2016!


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SnapStream on TV: KHOU (Houston CBS)

December 01 2015 by Rachel Abbott
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Look Ma, we're on TV! KHOU Anchor, Len Cannon, did an awesome piece on SnapStream for CBS in Houston. Watch this 2 minute clip:


"Have you ever watched The Late Show with Stephen Colbert and asked, 'How do they get those television clips that they make so much fun of?' They're not using just any DVR. You could call them the 'Mother of all DVRs,' and they are made right here in Houston."

- Len Cannon, KHOU Anchor


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"We go to Google, who knows how many times a day, to go search the Internet. We make it so that our customers can search inside TV and find a needle in a haystack."

- Rakesh Agrawal, SnapStream CEO


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Top 5 Tweets with SnapStream

November 18 2015 by Rachel Abbott

The Jaguars are one of SnapStream's many social media success stories unfolding in real time. With every live-tweet, our customers from Politics, Sports and Entertainment are hitting it out of the park! (twitterHeart.pngs for all of you)

1. accessHollywood.png

@AccessHollywood aced the #VMAs (4,000 retweets & likes)


2. The_Daily_Show_with_Trevor_Noah.png

@TheDailyShow crushed the #CNNDebate (3,000+ retweets & likes)


3. funnyDieLogo.jpg

@FunnyorDie slams it in the #GOPDebate (1,600+ retweets & likes)


4. politicoLogo.jpg

@Politico wins the #GOPDebate (1,100+ retweets + likes)


5. nfloncbs.jpeg

@NFLonCBS scored big in #NEvsNYG (1,000+ retweets & likes)



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Want to make awesome GIFs for Twitter?

Check out snapstream.com/socialtv to learn more.



NFL's Jacksonville Jaguars: Winning the Social Media Game with SnapStream

November 03 2015 by Rachel Abbott

jaguars

The NFL's Jacksonville Jaguars are scoring big points on the field, and on Twitter and Facebook. How are they doing it?

At the beginning of this season, SnapStream's social TV tools joined the Jaguar's digital team to up their social game. The stats have been STELLAR. It's exceeded their expectations.

The Jags had an initiative to use more animated GIFs this season, to drive fan engagement and better keep up with the pace of the game.

"With SnapStream, we can get a video or GIF from TV to Twitter & Facebook in 19 seconds. Before, it took 45 minutes.”

- Chris Burdett, Senior Digital Media Manager of the Jacksonville Jaguars

SnapStream helps the Jags rapidly fire GIFs onto Twitter / Facebook in 19 seconds flat. Perfect for play-by-play coverage on social. Pre-SnapStream, it used to take them 45 minutes to create and post any clips or GIFs.

It's so important to be the first to post must-see game moments from TV, to capture the most social reach and engagement. And SnapStream helps the Jags move fast on social. (See full press release.)

Check out some of the most hard-hitting posts from the @Jaguars this season

From live-tweeting GIFs during recent games, the @Jaguars have scored 700-800+ retweets and favorites on average:

On Facebook, the Jaguars have racked up thousands of video views and likes:

Alex was drinking a Bud Light at a home game when Jaguars Owner Shad Khan asked him if he was #UpForWhatever!

See what happened next: http://jagrs.com/UpForWhatever102015

Posted by Jacksonville Jaguars on Tuesday, October 20, 2015









Our Thanks to The Daily Show

September 17 2015 by Rachel Abbott

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Congrats to our friends at "The Daily Show with Jon Stewart" on an epic run! You made us laugh, night after night, and feel proud of what we do.

Since 2010, The Daily Show has racked up 57,530 clips, 232,448 recordings and 417,724 searches. To say thanks, we adopted 2 animals for Jon Stewart at Farm Sanctuary, his #1 charity.

The fun with clips will carry on when The Daily Show with Trevor Noah premieres on Sept. 28. Good luck, y'all! We'll be watching.

 

 

What's New in SnapStream 6.6?

July 01 2015 by Rachel Abbott

New SnapStream 6.6 is available today. Upgrade now to get your hands on these new features:

See SnapStream 6.6 in action: Sign-up for a webinar

New Twitter Updates

Twitter Native Video

We integrated Twitter Native Video into our social TV tools. Why is it so awesome? Because autoplay. TV clips and GIFs autoplay on Twitter like magic, so you get the best engagement on your content.

See Twitter Native Video in action (11 secs)


Add Meme Text to Animated GIFs

With the new ability to add meme text to your animated GIFs, your GIFs just got 100% funnier! Check out the example below with Family Feud—the Internet is teeming with memes on this show:

 


What if you could match Tweets with their TV moments? Click "Snap" and SnapStream will take you to the moment in the broadcast, predicted by the Tweet's context and timestamp.

New Timecoded Tags

Tags are a useful way to label visual and non-verbal cues. Drop tags at specifc points of a TV show or a clip and they get indexed into TV search, so you can find a tagged moment at the drop of a hat.

See Timecoded Tags in action (33 secs)

New Clip Montages

Once you’ve tagged a bunch of clips, merge them into a montage—a powerful way to composite highlights on a topic from around television.

Watch this clip montage about "Marriage Equality" (47 secs)

Drop several clips into a Playlist and SnapStream produces them into a single file. Another new update: batch share segments of a Playlist with peers (via SnapStream cloud.)

New Transcode to XDCAM

SnapStream has a new ability to transcode to XDCAM, a format heavily used in broadcast. XDCAM enables a seamless export of TV recordings and clips into editing suites, like Final Cut Pro and Avid.


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See a Live Demo of SnapStream 6.6

Tues. July 14

3 pm eastern

signUp

 

Wed. July 15

Noon eastern

signUp

Schedule Your Upgrade

Get on 6.6 today. Schedule your free upgrade* with SnapStream's support team, please submit a ticket or email support@snapstream.com.

*All software upgrades are free for current SnapStream customers who have a valid support contract and meet the hardware pre-requisites.

 

 

New SnapStream Express: Record & Search TV for $499

April 30 2015 by Rachel Abbott

NOTE - SnapStream Express was discontinued in 2018. For an updated list of our latest offerings visit www.snapstream.com

 

snapstreamExpress

Meet the New SnapStream Express. At $499, it's the smallest SnapStream appliance ever. You get all the power of SnapStream's TV recording, search and Twitter and Facebook integration, in a compact, affordable package.

SnapStream Express paves the way for more users to get their hands on SnapStream. Everyone can record and search TV like "The Daily Show" and "Last Week Tonight." Be it a single TV show with a social media initiative, a TV-focused journalist, or any organization using DVRs or TiVos.

New! SnapStream Express ($499)

SnapStream Express is now available with free U.S. shipping. Get yours at snapstream.com/express:

• Record 2 TV channels in SD or HD

• Up to 2,076 hours (SD) or 346 hours (HD) with 2TB

• SnapStream's TV search & social TV features*

• Share unlimited clips in the cloud

• Regular software & program guide updates

• Full-service technical support & user training

We got an awesome write-up about the SnapStream Express launch on Ars Technica. And oh, here's a #BananaForScale, to show the svelte form factor of SnapStream Express.

 

Which SnapStream is Right For You?

Considering the SnapStream Small Business Edition (SBE) starts at $10,000, SnapStream Express delivers a new entry-level option that's easy to budget for, manage and deploy.

  SnapStream Express SnapStream SBE or SD/HD
Size Desktop PC Size (10.9" x 8.7" x 6.9") 3U Rackmount (25.5" x 17.2" x 5.2")
Weight Lightweight (10 lbs) Heavy-duty (75 - 120 lbs)
IT Footprint Quietly sits on your desk like a PC IT admin stores in your server room
Storage 2 TB stores up to 2,076 hrs (max) SBE: 3 TB stores up to 3,400 hrs (max)
SD/HD: expandable storage/archive
Channels 2 SD/HD channels max SBE: Max. 6 channels SD/HD
SD/HD: 4-10+ channels expandable
Users 5 users max SBE: 5 users max; SD/HD: unlimited
Price $499 Starts at $10,000

We're happy to consult on the best SnapStream option for you. Drop us a line at sales@snapstream.com or 1-877-762-7787.

*SnapStream Express has the same feature set as the Small Business Edition. This includes capabilities like TV recording, search, unlimited clips, cloud sharing, file export, social media integration and more. This excludes SmartChapters and Clustering, and limits ShowSqueeze to clips only. Maximum of 5 user licenses.

SnapStream Highlights from NAB 2015

April 20 2015 by Rachel Abbott

We're back, y'all! Team SnapStream just wrapped from exhibiting at the National Association of Broadcasters (NAB) Show in Las Vegas.

 

NAB Highlights

Our booth was awesome this year!

We got to meet with hundreds of folks in the television and entertainment space, plus government and education, too. Everyone was digging our new social TV features for sharing TV moments to Twitter and Facebook. We had some beta features on display, exclusively for the NAB crowd, including time-coded tags and the new transcript word cloud.

But the best part, hands down, was showing new people what SnapStream can do and watching their eyes light up! When you demonstrate how easy it is to schedule recordings in our program guide, search by keyword and pull up a clip, people are amazed. Our established workflow solves a very real problem for organizations out there, who are still using DVRs or don't have an existing or easy way to manage television.

We're excited to help more people overcome their TV recording challenges, and provide all the right tools for efficiently tracking and monitoring TV.

#WalkingGIF

As soon as you walked up to SnapStream's booth, you were immediately greeted by a smiling and waving shark. The one and only #LeftShark, as seen on TV... and Twitter!

Many people hadn't seen a real, live GIF in person before.

Let alone, a GIF that walks and talks!

The #WalkingGIF made waves around the Las Vegas Convention Center, and made friends with everyone he met.

If you tweeted a photo, video or GIF with the #WalkingGIF, you could enter our contest to win a free Apple Watch. How could you win? Well, you had to get the most engagement on Twitter (highest total of retweets + favorites.)

Check out our blog post about the #WalkingGIF contest to see some of the wacky photos and to find out who won!

All in all, our 9th NAB Show was a huge success. We were inspired to meet new people we can help, and there's nothing we love more than continuing relationships with our amazing customers. See you next year for our 10th anniversary!

What is SnapStream? There's an unlimited amount of video content out there: 24/7 news channels, breaking news events, sports, talk shows, awards galas, entertainment shows, and so much more.

SnapStream makes a real-time news and media search engine that makes it fast and easy to find the video moments that support our customers telling great stories.

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