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SnapStream Blog

What’s New in SnapStream 8.2

May 30 2017 by Aaron Thompson

SnapStream 8.2 is here with some cool new features including a Zoomable Trackbar, watermarking social posts and new social stats. We'll be walking through the new software during a webinar on Tuesday, June 6th at 2pmCheck the new additions and improvements we've made:

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A few of the highlights:

  • Automatic Channel Changing (SnapStream Encoder)
  • Zoomable Trackbar Delivers More Precise Clipping
  • Near Frame Accurate Clipping of Live TV
  • Watermark Social Posts
  • Facebook and Twitter Improvements
  • More Export Options

Read more

What’s New in SnapStream 8.1

February 03 2017 by Sara Howard

SnapStream 8.1 is here with some awesome new features and serious performance improvements. We'll be walking through the new software during a webinar on Tuesday, February 7th at 2pmCheck the new additions and improvements we've made:

8.1 whats new.png

A few of the highlights:

  • Improved YouTube integration
  • Social admin permissions
  • Performance improvements
  • Live TV is back (and better than ever)
  • SnapStream TV Set-Top Box support

Read more

New SnapStream 8.0: Native HTML5 player means no more browser plug-ins (and more)

November 02 2016 by Sara Howard

A few of the highlights:

8.0 screenshot-1.png

Native HTML5 Player (H.264 TP & MP4)

Enjoy seamless playback with no browser plug-in needed for all your H.264 transport stream (TP) and MP4 recordings. "It just works" for anyone in your organization, and across all browsers and devices including:

  • Windows
  • Macs
  • iPads & iPhones
  • Google Chromebooks and
  • Android phones and tablets

FlatDevices - encoder-02.png

Using SnapStream without a browser plug-in is easy... you just need your recordings in H.264, which you get automatically with the SnapStream Encoder. If you are recording to MPEG-2 or MPEG-2 TP, learn how you can start recording in H.264.

Automatic MP4 Conversion

Access your transcode settings in the admin panel to toggle this feature. Once toggled on, all of your H.264 clips will automatically be converted to MP4.

Untitled Screencast - Edited - Edited (1).gif

MP4 file format offers maximum compatibility with video editors (like Avid and Final Cut Pro and Adobe Premiere), social websites (such as Pinterest, Tumblr, Instagram, etc) & mobile devices. Export MP4s directly into your video editing software, or clip directly to MP4 for easy integration with iOS and Android.

Frame-accurate Clipping (H.264 MP4 Recordings)

We’re always working to improve our clipping performance, and we’re happy to announce frame-accurate clippings for MP4 recordings.

frame accurate clipping.png

Lineup Based Permissions

Want to allow certain users a more extensive library? Or are you concerned with restricting channel access (does everyone need to be watching ESPN...)? With SnapStream 8.0, you can ensure your users are only accessing the channels they need.

 lineup permissions.png

Additional New Features:

  • Password reset functionality
  • Composite/S-video input support on the SnapStream Encoder
  • True full-screen experience
  • Playlist sorting
  • SnapStream Set-Top Box support.

Read the full release notes.



Schedule Upgrade to  8.0

(Usually 1 hour)

SnapStream's support team will perform the upgrade via a remote session.

 Book a Time Now

For most users, you won’t need to uninstall and reinstall a new version of the SnapStream Web Player. Once your system admin upgrades your SnapStream to 8.0, your users will be ready to go.


 

Webinar: SnapStream 8.0

Wednesday, Nov 16th at 1pm

 

 Sign Up for 8.0 Webinar

New SnapStream 7.2: Seamless Playback + Stronger Social Tools

August 16 2016 by Sara Howard

A few of the highlights:


Chrome-Browser-PSD-Mockup-Windows.png

Native HTML5 Playback
(H.264 - MP4 only)

Seamlessly watch MP4 video on any browser with our native HTML5 playback.This means no more installing or updating the SnapStream Web Player Plug-in and easier use of SnapStream throughout your organization. It just works in all modern browsers.

html5player.png

 

Facebook Improvements wow-reaction.gif

1. You can now get more stats on your Facebook TV clip uploads including; time viewed, autoplays, impressions, engagement rate, etc.

facebook_stats_screenshot-1.png

2. Navigate to the social dashboard and view reactions other than just “likes”.

3. Create custom video thumbnails. Upload your own image to summarize your video and get the most attention.

 

Upload longer GIFs and videos to Twitter

You can now upload up to 140 second TV clips natively to Twitter (the limit used to be 30 seconds). You can now you can upload 15MB GIFs directly from SnapStream (the limit used to be 5MB). Bigger, better, higher-resolution GIFs.

 

Closed Captioning with YouTube

Pump up your engagement via YouTube with closed captioning. With SnapStream 7.2, TV clips uploaded to YouTube are automatically transmitted with their corresponding closed captioning. This improves the SEO and accessibility of your YouTube videos.

 Obama_pushes_back_against_Donald_Trump_s_speech___YouTube.png

 

Better, Faster, Stronger Workflows with ‘OR’ filtering.

OR’ filtering allows you to combine similar workflows, eliminating clutter and enhancing your workflow process. For example:

workflowFilterGroupsDetail.gif

 

Plus many more updates...

Read the full release notes.



Schedule Upgrade to  7.2

(Usually 1 hour)

SnapStream's support team will perform the upgrade via a remote session.

 Book a Time Now

For most users, you won’t need to uninstall and reinstall a new version of the SnapStream Web Player. Once your system admin upgrades your SnapStream to 7.2, your users will be ready to go.


 

Webinar: SnapStream 7.2

Wed. August 31 at 1pm CDT

Sign Up for 7.2 Webinar

 

New in SnapStream: Post 140 second TV clips from SnapStream to Twitter

June 30 2016 by Sara Howard

140_second_videos_to_twitter_-_NEW.png

Good news everyone! We’ve just launched a quick update to SnapStream so you can now upload up to 140 second TV clips natively to Twitter (the limit used to be 30 seconds).

Not surprisingly, Twitter understands the growing popularity of video in social media..."video Tweets on Twitter have increased by over 50% since the beginning of 2016," Twitter reported.

So, get out there, unleash your creativity and share some great TV clips with SnapStream on Twitter!


 

Schedule Upgrade to  7.1 (build 7235)

(Usually 1 hour)

SnapStream's support team will perform the upgrade in a remote session.

 Book a Time Now

New SnapStream 7.1: iPad support (H.264) & social media scheduling

April 14 2016 by Joel Gabiola

SnapStream 7.1 just dropped and here are the details.

Full iPad support for H.264 (Full touch-friendly interface)

• Schedule Tweets & Facebook posts (Place posts on "auto-pilot")

More improvements (Social TV updates, export to SFTP & more stats)

SnapStream 7.1 release



Full iPad Support for H.264

With our touch-friendly interface and recordings in H.264, you can do it all - recordsearch, play, clip and post TV to Twitter and Facebook. - from the comfort of your couch (or just about anywhere). It's even better if you're a SnapStream Cloud customer because all your video is encoded to H.264, which means everything just works! No more installing plug-ins.

 Full iPad support for SnapStream

 



Schedule Tweets & Facebook posts

Timing is everything and now with SnapStream 7.1, you have the ability to control when your Tweets and Facebook posts get delivered. Placing your posts on "auto-pilot" will free you up to do whatever you want. It's perfect for TV shows who want to schedule their Tweets and Facebook posts ahead of time to go live once their show airs.

 Step 1: Press "queue" for your new post.

scheduledFBPost2.png

 

Step 2: In the Social section, click your post to expand the content and press "edit." You'll have the option to schedule the day and time you want the post to go live.

Schedule Facebook post in SnapStream

 



More improvements

Better previews on cross-posts with images

Seeing is believing when it comes to cross-posting between Twitter and Facebook. Images are now previewed on Twitter and Facebook image cross-posts before they're pushed live.

Cross post image previews


Export to SFTP

We've added more security to your FTP uploads. Uploading to SFTP, which uses modern encryption techniques, ensures a higher level of security.

Export to SFTP

More stats

Like numbers and graphs? Good, because we're giving you more ways to analyze the performance of your SnapStream.

Stats in SnapStream

Now you can see how many recordings (or number of hours) were made each month. 

 

Stats on number of sessons in SnapStream

You can also track the number of sessions last month or last year.

 

Plus many more updates...

Read the full release notes here.

 


 

Schedule Upgrade to  7.1

(Usually 1 hour)

SnapStream's support team will perform the upgrade in a remote session.

 Book a Time Now

 

For most users on SnapStream 6.6, you won’t need to uninstall and reinstall a new version of the SnapStream Web Player. The 6.6 player and SnapStream 7.1 are compatible. So once your system admin does upgrade SnapStream to 7.1, your users will be ready to go.


 

Webinar: SnapStream 7.1

Tues. May 3 at 1 pm EDT

Thurs. May 5 at 3 pm EDT

Sign Up for Webinar

 

Upgrade to SnapStream 7.1

April 14 2016 by Joel Gabiola

New SnapStream 7.1 is available, so if you're a customer you can schedule an upgrade now. For more information on 7.1, you can either sign up for the webinar or read the 7.1 blog post

 

Schedule Upgrade to  7.1

(Usually 1 hour)

SnapStream's support team will perform the upgrade in a remote session.

 Book a Time Now

 

For most users on SnapStream 6.6, you won’t need to uninstall and reinstall a new version of the SnapStream Web Player. The 6.6 player and SnapStream 7.1 are compatible. So once your system admin does upgrade SnapStream to 7.1, your users will be ready to go.

 

Webinar: SnapStream 7.1

Tues. May 3 at 1 pm EDT

Thurs. May 5 at 3 pm EDT

Sign Up for Webinar

 

New SnapStream 7.0: Social TV Dashboard & Web Interface

January 20 2016 by Rachel Abbott

version7.pngWe're starting 2016 with a bang, with all-new SnapStream 7.0!

New social TV dashboard (lots of Twitter and Facebook updates)

New web interface (phone & tablet friendly)

Upgrade to 7.0 (for current users)

Join webinar to see 7.0 (for anyone to check it out)

welcome.jpg

Twitter & Facebook Improvements

Social TV Dashboard

Easily manage all your Twitter and Facebook posts in one place, with SnapStream’s new Social TV Dashboard.

SocialDashboard.png

Approve Tweets and Facebook Posts

SnapStream’s built-in Queue is a new way for social media teams to control what content gets posted to Twitter and Facebook. From the Queue, designated team leaders can review the the post’s visuals, make edits to the text, and publish the post live. This approval workflow is completely optional by the way; you can customize it to fit your team’s structure.

For example:

approveTweets.jpg

Set Permissions to Publish on Social

permissions.jpg

Does your social team have an approval process? Or is it freestyle, all-you-can-Tweet?

Whatever your social media workflow, we make it easy to set user permissions for who can post to Twitter and Facebook, and in what capacity.

Give user groups as much or as little access as you’d like.

For example: Create a group for Interns and turn on Queue Tweets and Queue Facebook Posts, to hold all their outgoing content for approval.



Post Performance

“I don’t care how many Retweets or Likes we got!” said no one ever. Everyone wants to see their top performing posts. SnapStream keeps a track record of all posts and engagement on Twitter and Facebook. Sort by the most Likes, the most Retweets, the most Shares, etc.

postedTwitter.jpg

postedFacebook.jpg

Cross-Post between Twitter & Facebook

Create your clip once, and cross-post native videos and screenshots between Facebook and Twitter, while still playing to the strengths of each platform. The text is editable, so you can switch up the message to play to your Twitter and Facebook audiences. Make sure to include the appropriate tags, handles and hashtags for either network (see below: new auto-complete helps with that.)

crosspostFB.jpg

crosspost.jpg

Faster TV Clip Uploads

if-you-aint-first.png

Immediacy is important when you’re live-tweeting a TV show. Because as Ricky Bobby says, “if you ain’t first, you’re last.”

TV clip uploads to Twitter and Facebook are up to 50% faster in new SnapStream 7.0.

Facebook Video with Captions

We live in a world of autoplay videos. To get the best engagement on your Facebook video posts, it’s a best practice to include closed captions. This way, users can “watch” a video even while the audio is muted.

With SnapStream 7.0, TV clips posted to Facebook are automatically uploaded with closed captioning.

SnapStream TV Show with Captions → Facebook TV Clip with Captions

videoTranscript.pngvideoTranscriptFacebook.gif

Auto-Complete @usernames and #hashtags for Twitter

autoCompleteTweet.jpg

Live-tweeting a TV show means using the right #hashtags and @usernames.

Auto-complete suggests Twitter @usernames and #hashtags to add into your tweets as you type, just like you’re used to.

For live-tweeting events—like presidential debates, award shows or sports—it helps you keep pace and confirms you’re tagging the right @usernames and the right #trending conversation.

 

 

 

 

Tagging and Auto-Complete for Facebook

autocompleteFB.jpg

SnapStream’s auto-complete for Facebook posts ensures that your Facebook posts perform at their best.

Start typing @ + the name of the organization or person you want to tag and SnapStream will bring up the official Facebook Pages to tag in your post.

Like with Twitter, we pull this data directly from Facebook, so it’s similar to natively posting on Facebook.

 

 

 

 

 


New Web Interface

New Look, Same Functionality

Here are some looks at before/after screenshots, comparing SnapStream 6.x to SnapStream 7.0:

Welcome Screen

before
after

TV Library

before
after

Search Results

before
after

Web Player

before
after

Transcript & Tweets Tab

before
after

Program Guide

before
after

Recording Manager

before
after

Use SnapStream on Phones & Tablets

SnapStream’s new web interface is touch-friendly and designed to work on mobile, tablet, desktop or any screen in the universe. (In the lingo, our web interface is now responsive.)

phonestablets.jpg

You can now use your mobile phone or tablet to search TV, create clips (by transcript), browse the program guide, schedule recordings and more. (Note: video playback requires the web browser plug-in, which only works on Mac and PC desktops.)

Native HTML5 Video Playback for H.264*

If you are recording or ShowSqueezing to H.264 and using Mac OS X, playback is faster and easier with our new native HTML5 video player. This means no more installing or updating the SnapStream Web Player Plug-in and easier use of SnapStream throughout your organization.

(* Limited to Safari on Mac OS X for H.264 and H.264 TP recordings)

GIFs in the SnapStream Library

“The world’s gone GIF crazy,” is a recent quote that we loveEmoji.png from Stephen Ziff, the Jacksonville Jaguars’ VP of Marketing and Digital Media. (He’s also a SnapStream user.)

Indeed, GIFs are everywhere… which is why GIFs are now part of SnapStream’s TV Library. GIFs are saved and catalogued exactly like TV shows and clips.

libraryGIFs.gif

GIFs are automatically saved in the Library. You can download, view, tweet or email any GIF. *Bonus* you can also search for GIFs, because we retain the closed captioning with every GIF created.

Improved TV Alerts and Smart Clips

Turn any TV Alert on or off, and keep ‘em saved for when you need them again.

AlertsDisabled.jpg

Smart Clips are also newly improved. They’re now more accurate and more tightly focused on alert keyword.

As a refresher, alerts can be set up as “Closed Captioning Search with Shared Smart Clips” and for every TV alert match:

1) SnapStream automatically creates a TV clip for you
2) Shares each TV clip online via SnapStream and
3) Embeds a link to the online mention in the SnapStream Alert email.

SmartClipAlert.jpg

This can be a powerful way to extend a SnapStream Alert and the corresponding TV mentions to someone outside your organization.

SmartClipsEmail.jpg

Clip To Audio Files (WAV and MP3)

SnapStream has a new option for transcoding directly to audio files, WAV or MP3. No more multi-step process for all of our radio customers. Mark your clip in SnapStream, cut, and there you go… a WAV or MP3 file.

audioClip.jpg

Search by Local Channels

Use the new search filter channel:LOCAL to include or exclude local channels from your search results. Whether you want to hone in on localized news content or ignore it all together, that depends on you. We automatically group together all the local call signs in this search filter.

Local-Search.jpg

Plus hundreds of improvements...

Read the full release notes here.

 


 

Schedule Upgrade to  7.0

Upgrades are usually 1 hour. SnapStream's support team will perform the upgrade in a remote session.

 Book a Time Now

Upgrading has never been easier.  For most users on SnapStream 6.6, you won’t need to uninstall and reinstall a new version of the SnapStream Web Player. The 6.6 player and SnapStream 7.0 are compatible. So once your system admin does upgrade SnapStream to 7.0, your users will be ready to go.


 

Webinar: Learn New SnapStream 7.0

Tues. Jan. 26 at 1 pm EST

Thurs. Jan. 28 at 3 pm EST

Sign Up for Webinar

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